Resolved! My phone doesn't work
I have paid my bill but my phone is still restricted
Forum Posts
Not receiving any One Time Passcodes
I am not receiving OTP messages for my banking & paypal apps. I have contacted 02 and they removed the 18+ restriction, then all of a sudden I got multiple OTP messages, however this has only temporarily resolved the issue and the OTP messages seem t...
Resolved! Blocked sim
Help I’ve accidentally blocked my SIM card, when I’m indoors on wIfil’m able to use the internet ie u tube l’m unable to make calls indoors,as for outdoors nothing functions at all including receiving data does anyone have any suggestions!!??
Resolved! Reference code, 14
Hi all I’m getting a reference code 14 on my Apple Watch unfortunately customer services have been unable to help me any advice will be greatly appreciated.thanks
Resolved! Problem activating eSIM for Apple Watch Ultra
Greetings! I recently purchased an Apple Watch Ultra (from Curry's) to work alongside my Apple iPhone 14 Pro (from an O2 reseller). Thus far, I have not been able to make the watch work properly when away from the iPhone. I visited an O2 shop (having...
Resolved! Spotify not working on Apple Watch Ultra
Anyone else having problems getting Spotify to work on Apple Watch Ultra when not on WiFi or tethered to your phone?
Can’t use internet or send texts on my new phone outside of my house
I have just bought a new phone and SIM card, whilst using my phone at home everything works as it should when I’m outside I can’t use my data or even send texts or use any internet
Resolved! Police investigation - Text messages on Phone thrown into a River
Dear Community, I know this sounds dodgy but my phone went into a river not because I am guilty of any charge but I wanted to break free from a controlling person who has gone on to make allegations against me. The text messages on the phone will hel...
Resolved! Why has conference stopped working
Conference calling has stopped working
Incorrect PUK number
Why is the puk number within MyO2 device details showing a code for an old iPhone?How do I get it to update the puk number for my new phone so I can unlock it?
