Get tech support for your O2 issues

Resolved! Phone Bill

I have paid my latest phone bill, I have received a text thanking me for payment and the money has been taken out of my account however my data/calls/texts have not turned back on yet. I’ve restarted my phone and it’s been over an hour since payment

Apple watch esim

Hoping someone here can help me with this Bought an apple watch from o2 and had to reset it due to a different issue but when I did that, I’ve deleted the plan from the watch. Called o2 and the woman sent me out an esim, I’ve got the esim and called ...

S21 phone: network not working since fixed phone

Hey Folks, I recently had my phone repaired. When I got it back I noticed that my phone network wasn't working. I wasn't able to send or recieve calls. Would someone tell me how I can restore this function?Kind Regards

Resolved! Port problems

Hi i ported my my virgin pay monthly sim to O2 in October 2022, ported my number over and can’t send messages. Despite trying the many things suggested at the time my messages still don’t work. Can I get some help to get messages working on my SIM? T...

Resolved! No service

How long will i have no service for when there is an outage?

Resolved! Porting old number failed?

Hi I have provided o2 with my PAC code from Sky to keep my old number. My old Sky sim has lost service now so I had assumed my number has been switched. My o2 sim is still in its original number. When trying to call my sky number (which I want to kee...

Dreaded Error14 on watch setup

I had an Apple Watch S5 and iPhone 12 Pro happily synced and using mobile data etc.Broke watch screen and sent for repair.Bought new Series 8 watch. Set it up on backup and O2 sync from old watch.Didn’t try on 4G, but it did set up. Old watch came ba...

Connecting my Apple Watch to my O2 mobile phone contract

Hi I’m struggling to connect my Apple Watch to my O2 iPhone contract it keeps coming up error when I try it on my watch. Would it be easier if I went into an O2 shop for them to do it on their system. Any help would be appreciated cheers

Resolved! Connecting to data abroad

Hi I’ve just landed in Spain snd I’ve had major issues connecting to a signalMy phone is set to automatic network selection but it would not connect. I’ve shut it down and opened it up again but it still wouldn’t give me a signal. I eventually had to...

Resolved! Interference on line when I dial out

I used to have an iphone 12 but thought it was broke as everytime I ring my mums mobile there is interferance on the line, I always have to end the call. ive just got a new iphone 14, same problem. ive got a new sim card, same problem. my mum has a n...

O2

Forum Posts