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O2 changed my number by mistake. Can't get my number back for almost a month

Hello,It is been a month since I first tried to fix the problem. I didn’t get any help (I called multiple times and used Facebook messenger). I stopped receiving security code after 12.12.2022. Support told me to wait. I waited and nothing changed.On...

Watch not activating on data plan

Hey I’ve read a few posts with people having issues connecting to mobile data with a new watch. I’ve been messaging support and they sending out another esim but did anyone manage to sort it without that? Thanks

Changing number

I have successfully ported my number from my old network. On my phone however, under settings > phonecalls it won't let me update the number (that shows when I call) from the one originally on the O2 sim, to the one that has ported? Any suggestions?

Signal quality E2 post code

I have been having ongoing/several months problems with signal quality and am largely unable to make/receive calls whilst in my office. Post code E2 9.. in London. Away from this post code signal is acceptable.Making any kind of contact with tech sup...

Resolved! Apple Watch.

I no longer use my Apple Watch so was going to allow my daughter to have it. It’s okay monthly and obviously will continue to pay it but I currently have an airtime plan for it will this affect her using it? I have completely removed it from my iClou...

Sim activations

How to activate my sim

Resolved! Broken phone, can't access messages to verify account and upgrade

As title suggests. Wish to upgrade my contract due to my phone breaking and I can't purchase an upgrade as I can't access my phone screen to verify the code...

Not receiving auto generated messages

Good Afternoon all, I have recently moved to O2 from another network. I used a PAC code to shift my number across. Its now been a couple of weeks but i am not receiving auto generated messages from my bank for security checks and im not receiving ver...

Resolved! No Mobile Data

My Samsung Galaxy S20 FE 5G shows connected to 4g but no internet connection. I have powered phone down and restarted. Tried switching Flight mode on and off. Reset network settings. Switched off 5g. Checked latest software update and all to no avail...

Resolved! Deleting MyO2 Account

Hello everyone, does anyone know how to delete O2 account? I left O2 and switched to a different provider but my online account still exists. There is no number under it as I ported my number. Any help would be appreciated

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