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Sim swap still not happened after 60 hours

I got my new upgrade phone on Friday and also requested a new sim card as my old one was not 5G compatible. I couldn't do the sim swap to activate the new sim card with my existing number via the website or text so I rang and did it on the helpline. ...

Apple Watch setup and Ref code 14

Like many other O2 customers, I am having the same problem linking a new Apple Watch to my O2 account after buying my AW airtime plan. The error code 14 appears whenever I try to set up mobile data in the Watch app. I would be very grateful for help ...

Mobile data Error code 10, Apple Watch Series 7

Hi, can’t get my watch to use mobile data and get an error code 10 when trying to set it up. Read some other posts that said @O2Emma can help with this? Many thanks

Resolved! move my there number to o2

how do I give my pac code to move my number from three to o2

Resolved! iPhone watch error 14

I was having an issue we’re my new Apple Watch ultra when you went on data setting it would always say not connected unless you restarted the watch then it would connect for a little while. I decided to unpair my watch and pair it shine once it paire...

Data connection not working

My data connection is non-existent ; I've tried all the troubleshooting tips and have ended up here. Does anyone have the answer to what seems a simple probem to solve ?

Apple Watch problem with data

Hi i have difficulties with lte connection. I’m paying monthly for data tariff for my Watch but it’s not working when I don’t have phone with me can you please help me.

Resolved! Data roaming

Hi I went to Holland but I’m back now and my data is not working how do I get it back to Uk

Resolved! mobile voice call - bad quality from my side only.

I have 100% -80%4G signal and recently changed phone to GalxyS20+. Why are voice calls indoors bad that nobody can here me properly, calls keep dropping and it sounds to the person on the other end of the line like I'm under water or my voice is brak...

Resolved! Second contract required

Is it possible to have a second contract and handset on my contract

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