Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi,I am needing to get onto a live chat with o2 representative as I have lost my phone
For around two weeks I have had calls dropping / not receiving calls properly/ voicemail left / missed calls alerts.Been reporting it as a network issue but getting nowhere Not good timing as I am at home currently recovering from a stomach operation...
For months now i have had very poor network service in Dover Kent CT179sh. I can not even send texts or signal messages. I am paying over £70 a month I want to know what is going on
Hi, I'm just moving to 02 from another provider and trying to port my existing number. I went through the processes yesterday with my PAC code etc but the number still hasn't moved over. How long does it normally take? Cheers
Hi I’m currently on holiday and get get 4g. My girlfriend is with o2 and has no issue getting 4g. Can anyone help please.
Hi I can't make or receive calls. I pay monthly, my bill is up to date, tried turning it on and off to refresh it but still no joy. Tried calling the 0344 number on the 02 website and its saying this number is unavailable. Anyone know what's going on...
I spoke to o2 on Friday, i've recently moved from Business to Consumer, I spoke to an advisor last Friday, he advised it would take 48 hours for my number to transfer over. My old phone stopped working on the saturday afternoon, my new phone is still...
Yesterday I received my new iPhone. I put the sim that I received in the box in to the new phone and thought it would work. It’s been 24hours and I still can’t get network signal. my old sim stopped working before new phone arrived so that hasn’t got...
I'm finding the o2 network somewhat annoying when I get messages 1 or 2 days late.This is not helpful for my business and I'm loosing money when customers don't turn up for a lesson but have said they messaged to cancel.O2 sort this out otherwise bre...
