Get tech support for your O2 issues

Resolved! EE to O2

Hi , I’ve had several issues since my number was ported from EE 4 days ago , they have all been rectified except one ,, No one who is on EE can call me now , they get an invalid number error when they try to call me ?? I can receive iMessages an Face...

Imessage

I am trying to get imessage to work on my new phone, it will only connect to my apple ID, it wont connect to my phone number it just says waiting activation

Esim reset needed on apple watch!!!

Since Xmas day my phone has been stuck on 'activating data plan' and it wont activate I gather I need an esim rest but nobody i talk to can do this Can someone help Thanks Ruth Parfitt

Resolved! How do I remove 2 hour call limit?

I always call my boyfriend by phone since my internet is really didgy in my room and the calls always get cut off at exactly 2 hours. I have unlimited calls so I don't understand why it keeps ending it. I used to be with VOXI & I've never had any cap...

Resolved! 2 plans, swap numbers

So, looks like this has been asked before. I have two plans, an original O2 plan with 40gb(doubled to 80GB with Volt) and a plan just take out through Virgin with unlimited data. I would like to put the number from the ‘original’ plan onto the ‘Virgi...

Resolved! Payment buffering

I've been trying to pay my monthly bill for the last week through the app, but when I select my card and press make payment, I get the "just a moment" buffering screen and it doesn't get passed that. My bill is due on the 17th and i'm worried that it...

Resolved! Voicemail

Please could someone explain as to why I’m being charged for voicemails while traveling, I haven’t even listened to them nor have I used my o2 SIM card whilst I have been out of the EU. These charges are ridiculous. To make matters worse, I can’t eve...

I can’t find my phone and trying to find out how I track it

Help required

no signal or 4g

Has anyone else lost their 4g and outgoing calls i can only receive incoming calls/

No data or signal for many days now

Hi there, My signal on my o2 phone has completely gone, and has been gone for approx 5 days now. Apparently there has been a mast down in my local area which is now fixed but still no joy. I have tried all the advice, such as restarting phone etc. - ...

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