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Forum Posts

Resolved! No singal

Hi there there is no issues with signal or network in my area (my family who also use o2 have no issues) but I have no signal, can’t make any calls or texts and I’ve done all the obvious things mentioned on o2 page

jannam by Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! no network signal

Signal has completly gone as of 9.30pm and there seems to be no way to contact o2. website claims no issues in my area but a mast is having issues in an adjacent area.....

Resolved! coverage

Hi everyone, I will need to spend some time in a remote place(EX31 4PN) and the map says good coverage. Are they to be trusted?Once I get there I will need to stay there for 60 days...Thank you

LM62 by Level 1: Joiner
  • 422 Views
  • 2 replies
  • 0 kudos

Resolved! Phone service

Cannot send/receive any texts/calls or use mobile data as no service displayed

Tasha6 by Level 1: Joiner
  • 422 Views
  • 3 replies
  • 0 kudos

Sim not arrived after 4 bs days

Why is taking that much! I want to switch my current provider as soon as possible before my next period starts and my sim is still being delivered

Augusto by Level 1: Joiner
  • 420 Views
  • 2 replies
  • 0 kudos

Resolved! Talking to a human!!!

Has the ability to talk to an O2 advisor/Guru now completely gone??? So frustrating, time to change maybe

GeordieD by Level 1: Joiner
  • 2042 Views
  • 4 replies
  • 0 kudos

Resolved! Wifi Calling

Hi, I am trying to set up wifi and 4G calling on my iPhone 11. In the settings when I try to toggle this on I receive the message "To allow Wi-Fi calling on this account, contact O2". Although, on MyO2 it is displayed that Wi-Fi calling is on, I am u...

FinnF by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

No reception

I have complain about ur service I am new customer and when I revived my sim I checked it was 4G sim and call back O2 and they said sorry it was mistake we will send new Sim 5G and she said last week we will send it to u and nearly one weeks snd I di...

Maria22 by Level 1: Joiner
  • 397 Views
  • 3 replies
  • 0 kudos

Resolved! Data is very slow and cutting

The data network in Tottenham is very slow, and occasionally cutting. The mobile antenna is down for a couple of weeks already and no one attending to fix it.

Charlie33 by Level 1: Joiner
  • 913 Views
  • 3 replies
  • 0 kudos