Hi an advisor yesterday advised me to replace my sim due to the fact I’m
unable to receive sms text messages, however I have woken up today with
no signal whatsoever. Shouldn’t I receive my sim in hand before you
leave me disconnected especially with...
For over a year now (since the new boxes were put into our streets) it
is rare to use any data as there are still problems with the masts
(wording from the network/data site)Many of us have had to have wifi
added to our homes (yet another expense) wh...
I changed to O2 in August 2022, ever since then I have had consistent
issues with my phone signal/mobile connection . The phone keeps dropping
out when I am on a call, I can hear the other person, they can't hear me
for periods of up to a minute. I h...
Hi I just took delivery of a refurbished i-phone XR. Great service. But
the phone is not 'like new'. It has numerous scratches on it. This is
disappointing as it is for a present. How do I request a replacement?
Thanks
I am on O2 and my partner is on EE. I can't call her or text her. This
started on Monday 5th December. She can call me and text me. I can call
other numbers. She can receive calls from other numbers. We have both
been on these networks for some years...
Hi, I hope that somebody on this forum might be able to help me. I
recently joined O2 and was sent a physical SIM in the post (after a week
delay, due to postal strikes). Anway, I'd picked up an ESIM from an O2
store, hoping to use this and keep my o...
