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Resolved! No network for 3 days

Good morning, I have had no network (mobile data) for days now due to the mast nearest to me having issues. I checked this on your site. The only time I can send / receive messages is if I find wifi which I don't have access to in work.

KellyA80 by • Level 1: Joiner
  • 919 Views
  • 2 replies
  • 0 kudos

Resolved! Lost network connection after my number was ported

I have recently joined O2. On Tuesday (6/12) I received the SIM (Tarif: O2 Sim Only Unlimited mins 12M 4GB). I put it into my phone and it worked perfectly. With the PAC code from my previous provider I called O2 and the transfer of my number was sch...

Resolved! New SIM can't transfer number

Hi, finally received my new sim but I can't complete the form to transfer my mobile number from my old provider.I've since this numerous times now and just get '? Oops something went wrong' which isn't very helpful. Please help, this is driving me nu...

Dozer by • Level 1: Joiner
  • 946 Views
  • 3 replies
  • 0 kudos

Resolved! Service problems

Hello,On the 02.12.2022, I upgraded my contract.I bought a s22 plus, ever since, wheni try to call short numbers it doesn't work. When i I try to call numbers like 101/111/202/voicemail/any other short number, it just jangs up after 1 second. Normal ...

Marlo by • Level 1: Joiner
  • 516 Views
  • 1 replies
  • 0 kudos

Ported number from 3 to o2

Hoping someone can help, I have joined o2 from Three mobile and transferred my number over. My o2 sim is working and I can make calls & send texts which show as my transferred number. The number in my O2 account has also changed to the number I had w...

DA91 by • Level 1: Joiner
  • 753 Views
  • 5 replies
  • 0 kudos

Resolved! Extra data

I received a message that I was offered 20GB extra data But I never received it.

IonV by • Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Resolved! Second phone same number

I want to use a dumb phone for some of my time. Is it possible to get a duplicate SIM, or move my SIM card between phones, so that I have this option, whilst only using the one number? Then each day I can choose which phone I wish to use and turn on ...

Signal issues

New issue with phone signal, mast down? Callers can not hear you during phone calls, issue developed in the last month for o2 and Vodafone phones but not Tesco phone

Bea101 by • Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos
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