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Resolved! Im going crazy here.

I bought a new phone and contract yesterday, switching form Virgin. Do I have to dfo anything about the PAC code in oder to keep my Number. At the moment, my new phone is showing another number

Techhater by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos

Incoming calls go straight to voicemail

I have an iPhone 11, recently my calls go straight to voicemail. Ive noticed it’s since I’ve had my Apple Watch Series 6 cellular. Ive spoke to Apple, they are saying it’s not a problem on their end. O2 have given me a set of codes to type in and dia...

Apple Watch data issue STILL unresolved.

Hi - Despite numerous re-sets and various advise received from multiple agents, my data on my watch is still not working. Was promised a call back on the 18th but did not happen. @O2Emma Can you look into this for me as its been 2 months now with thi...

TK2 by Level 1: Joiner
  • 694 Views
  • 2 replies
  • 0 kudos

Resolved! Sim swap

Just switched Sims from virgin,when does my virgin number become active

Biskit by Level 1: Joiner
  • 564 Views
  • 2 replies
  • 0 kudos

iMessage error on activation

Morning, I know this has been raised many times but I don't seem to be getting anywhere. I set up a new iPhone last Saturday, my old number ported over on Tuesday and I can't activate iMessage against my phone number, I receive an instant error messa...

Den80 by Level 1: Joiner
  • 1358 Views
  • 3 replies
  • 0 kudos

Resolved! Checkout error

Hello, I have been trying to upgrade my device and the order has partially gone through but when I try to go to the last page and error code page appears

KP8 by Level 1: Joiner
  • 589 Views
  • 1 replies
  • 0 kudos

Resolved! Reception

I have no O2 reception on my mobile phone in BT53!!!!

Brian17 by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Resolved! The O2 wifi doesn't connect at all

Hello Hope you all can help as O2 are useless. The O2 wifi doesn't connect. At all. I get the error code "Could not connect to Wi-Fi network "Wifi Extra": EAP authentication error 16384".So I cannot connect even once. No login page no register page n...

B888888 by Level 1: Joiner
  • 1507 Views
  • 3 replies
  • 0 kudos

Apple Watch issues for over 4weeks

I’ve had 6resets and nothing works, I have an active o2 a. Showing on my watch but it doesn’t show any connectivity at all unless paired with my phone. Paying for a service that doesn’t even work is terrible could some one help fix this as it’s getti...

Robbo87 by Level 1: Joiner
  • 641 Views
  • 3 replies
  • 0 kudos