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Resolved! 2 plans, swap numbers

So, looks like this has been asked before. I have two plans, an original O2 plan with 40gb(doubled to 80GB with Volt) and a plan just take out through Virgin with unlimited data. I would like to put the number from the ‘original’ plan onto the ‘Virgi...

Pete31 by • Level 1: Joiner
  • 489 Views
  • 2 replies
  • 0 kudos

Resolved! Payment buffering

I've been trying to pay my monthly bill for the last week through the app, but when I select my card and press make payment, I get the "just a moment" buffering screen and it doesn't get passed that. My bill is due on the 17th and i'm worried that it...

Harley by • Level 1: Joiner
  • 666 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail

Please could someone explain as to why I’m being charged for voicemails while traveling, I haven’t even listened to them nor have I used my o2 SIM card whilst I have been out of the EU. These charges are ridiculous. To make matters worse, I can’t eve...

no signal or 4g

Has anyone else lost their 4g and outgoing calls i can only receive incoming calls/

Spike71 by • Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos

No data or signal for many days now

Hi there, My signal on my o2 phone has completely gone, and has been gone for approx 5 days now. Apparently there has been a mast down in my local area which is now fixed but still no joy. I have tried all the advice, such as restarting phone etc. - ...

Resolved! Is my o2 down

Im unable to log on to my o2 this morning via the website and the o2 app seems tohave logged me out.is my o2 down.

Resolved! Imessage

Hi, Received my new phone Saturday and yesterday my number ported over from EE. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. I...

Ben16 by • Level 1: Joiner
  • 3807 Views
  • 18 replies
  • 0 kudos

Cannot Set Up Mobile Data on Apple Watch Series 8

So purchased a new Apple Watch Series 8 from the 02 store and also switched my contract from a different provider to a sim only deal with 02 to allow my watch to use cellular data. I waited until my new sim was active and my number had switched from ...

Robmk85 by • Level 1: Joiner
  • 1639 Views
  • 7 replies
  • 0 kudos
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