Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello I’m having difficulty swapping pay as u go number to a pay monthly sim
I recently joined o2 from Sky. I was also porting my number over. The number port went through however I wasn’t receiving one time passcode text messages from my bank, credit card etc. I could send and receive messages from people but just not the te...
I cannot enable My iPhone SE 15.3.1 for wifi calling. The setting automatically turns off and refers me to MyO2, this then puts me in an eternal loop of checking phone and software suitability.
I’ve ordered a new sim as I have really bad network and now I have no network whatsoever,not happy
I have just joined o2 with my new Doro 7080 which has a wi-fi calling facility (on the phone) however, I now find that your service does not support this device so I will have to cancel my contract unless there is a way to connect it (my home is in a...
Why does my phone keep buffering
We live in an area where 4G is slow and we do not yet have 5G. When I contacted O2 this was a known issue and I was advised to turn off 4G and use 3G. However, there does not seem to be a way to do this on the iPhone 12. Searching on the Internet it ...
I’ve just renewed my contract swapping my sim only deal to a new deal with iPhone 11 and 10gb of data/month, my phone will not load any apps or web pages, I’ve checked my o2 account and it says I have 9.99gb of data remaining yet nothing will load th...
I am buying an O2 locked iPhone 11 and I'm wondering if a Tesco SIM card will work on the iPhone, and if I will be able to call and message people. If my SIM does not work will unlocking the phone be free.
I had my plastic sim in my new phone whilst setting up esim. Do I remove the old sim now it's set up.
