Get tech support for your O2 issues

Resolved! No service for a week

They’re saying there’s a mast down in the area but no one else I know in the area signal has gone. I can’t use 3/4/5G or send/receive texts/calls now for a week. So currently 1/4 of a monthly bill I can’t even use what I’ve paid for with no updates e...

Resolved! Using data in Europe

Hi, last year I went to Portugal on holiday and was unable to use any data from the moment i arrived. I had plenty of data saved up so it wasn't a case of not having enough. I kept receiving texts while in the country saying I could use my phone in t...

Resolved! No signal/ data... ongoing issue...

I have been having issues with O2 signal and data for the last 18months. In that 18months, I have replaced my SIM, I have tried turning on and off phone. I've changed settings as advised and still I have no signal. I've tried my SIM in another device...

Error 106

Hi purchased an Apple Watch cannot get data plan to link - have contacted customer support about a 100 times no one takes ownership or fixes problem this has been ongoing since Xmas day! Can someone help?

Blocking

On my phone if i block someone i can still read blocked messages. Is there a way 02 can completely put a stop to the messages even reaching my phone. Police are involved in a situation with said person and said sure 02 can help with this. I cant chan...

Not Receiving SMS messages related to OTP until hours or days later

Hi everyone,Wondering if anyone might have some advice on this; I'm struggling greatly with receiving OTP messages from banks, retailers etc which obviously makes things rather tricky when wanting to move money or pay bills etc. Am finding it difficu...

How to pay off the balance of my device payments

Does any one know how I can pay off the balance of my device pls?

Extend ring time

Hi. Samsung S22+. I have tried the suggestions previously i.e. turn off voicemail and dial **61*901*11*…# to extend my ring time but it doesn’t work. The MMI code starts but fails. Any further ideas please

Resolved! No caller ID (incoming calls)

I have been experiencing a problem for about 7 weeks now. All incoming calls to my phone display either "No Caller ID" or "Unknown Caller". A visit to the O2 shop has confirmed that it is an O2 issue. Front end support are more than helpful and raise...

Resolved! Poor signal!

getting a poor signal at home address a repeatedly missing txt messages

O2

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