This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Verifying 2G signal quality for BP Pulse charger?

Hi, I have a BP Pulse charger that refuses to schedule for off peak electricity usage. BP Pulse claim this is due to poor 2G signal to the charger from O2 but the network coverage checker suggests this is fine (full circle coverage, good signal). Is ...

TomTom1 by • Level 1: Joiner
  • 1458 Views
  • 5 replies
  • 0 kudos

Resolved! WONT LET ME LOG INTO MY ACCOUNT

It won’t let me log onto my account… it keeps saying “Something Went Wrong” I also want to lower our bill, I would like to change from 100GB to 20GB and also cancel the International roaming as I don’t need it this year!Thank you

SarahJ91 by • Level 1: Joiner
  • 628 Views
  • 1 replies
  • 0 kudos

Resolved! Sim swap exceeded 24hrs

I started a sim swap Friday evening (31st March), my old sim is still active and new sim inactive as of now (2nd April). Anyone have any ideas why it’s not worked?

HayHy by • Level 1: Joiner
  • 1200 Views
  • 3 replies
  • 0 kudos

Resolved! Damaged iphone

Hi, dropped my phone and the software now appears to be damaged as i can't access my phone at all

RichO678 by • Level 1: Joiner
  • 723 Views
  • 2 replies
  • 0 kudos

Number porting gone wrong

I have an additional SIM account for my mum. I have moved it from EE to O2. Port started Tuesday, we put the O2 sim in a little Nokia brick so we knew when the service moved over.We found Tuesday into Wednesday anybody calling from any non O2 network...

Atoms by • Level 1: Joiner
  • 1552 Views
  • 6 replies
  • 0 kudos

Resolved! No phone calls or texts! I'm a new customer moved over from virgin to 02...worst decision!!

I have been persuaded by virgin to take up this O2 account and have moved my old number over. My account with you still shows the wrong phone number,?? i was promised 4gb, but only seems to show 2 on my account?? And now i have no phone service to re...

70 by • Level 1: Joiner
  • 1162 Views
  • 2 replies
  • 0 kudos

Resolved! New phone and transferring apps

Hello, I have just updated my phone and my WhatsApp messages have not carried across they all show as no previous contact and some of the items I wanted to keep. An ideas how I get the full chats across to my new phone please?

Bookworm by • Level 1: Joiner
  • 665 Views
  • 1 replies
  • 0 kudos

Turn on Wi-Fi and 4g calling in device detail, how?

Where do I go in MyO2 to turn on Wi-Fi and 4g calling so I can call from USA. Keep going round in circles with O2 next to useless support and website. I can call landlines but not mobiles, apparently due to a US change in networks. Turning on the opt...

Wakeydakey by • Level 1: Joiner
  • 2700 Views
  • 12 replies
  • 0 kudos

Cellular iwatch

Hi,my iwatch se cellular hasn’t had coverage for a while, 

Masher1 by • Level 1: Joiner
  • 763 Views
  • 3 replies
  • 0 kudos
Top