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Forum Posts

Resolved! unblock my phone

i lost my phone in november and had it blocked, and got a new simm card. i cant unblock it i have tried everything. its letting me use wifi. but everything else is no service. how do i get it unblocked please?

Resolved! EE to O2

Hi , I’ve had several issues since my number was ported from EE 4 days ago , they have all been rectified except one ,, No one who is on EE can call me now , they get an invalid number error when they try to call me ?? I can receive iMessages an Face...

Dave_abz by Level 1: Joiner
  • 1125 Views
  • 2 replies
  • 0 kudos

Imessage

I am trying to get imessage to work on my new phone, it will only connect to my apple ID, it wont connect to my phone number it just says waiting activation

j-pearce by Level 1: Joiner
  • 739 Views
  • 3 replies
  • 0 kudos

Esim reset needed on apple watch!!!

Since Xmas day my phone has been stuck on 'activating data plan' and it wont activate I gather I need an esim rest but nobody i talk to can do this Can someone help Thanks Ruth Parfitt

Ruth_Parf by Level 1: Joiner
  • 1302 Views
  • 5 replies
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Resolved! How do I remove 2 hour call limit?

I always call my boyfriend by phone since my internet is really didgy in my room and the calls always get cut off at exactly 2 hours. I have unlimited calls so I don't understand why it keeps ending it. I used to be with VOXI & I've never had any cap...

Resolved! 2 plans, swap numbers

So, looks like this has been asked before. I have two plans, an original O2 plan with 40gb(doubled to 80GB with Volt) and a plan just take out through Virgin with unlimited data. I would like to put the number from the ‘original’ plan onto the ‘Virgi...

Pete31 by Level 1: Joiner
  • 485 Views
  • 2 replies
  • 0 kudos

Resolved! Payment buffering

I've been trying to pay my monthly bill for the last week through the app, but when I select my card and press make payment, I get the "just a moment" buffering screen and it doesn't get passed that. My bill is due on the 17th and i'm worried that it...

Harley by Level 1: Joiner
  • 665 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail

Please could someone explain as to why I’m being charged for voicemails while traveling, I haven’t even listened to them nor have I used my o2 SIM card whilst I have been out of the EU. These charges are ridiculous. To make matters worse, I can’t eve...

no signal or 4g

Has anyone else lost their 4g and outgoing calls i can only receive incoming calls/

Spike71 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos