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Resolved! New phone and transferring apps

Hello, I have just updated my phone and my WhatsApp messages have not carried across they all show as no previous contact and some of the items I wanted to keep. An ideas how I get the full chats across to my new phone please?

Bookworm by • Level 1: Joiner
  • 662 Views
  • 1 replies
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Turn on Wi-Fi and 4g calling in device detail, how?

Where do I go in MyO2 to turn on Wi-Fi and 4g calling so I can call from USA. Keep going round in circles with O2 next to useless support and website. I can call landlines but not mobiles, apparently due to a US change in networks. Turning on the opt...

Wakeydakey by • Level 1: Joiner
  • 2686 Views
  • 12 replies
  • 0 kudos

Cellular iwatch

Hi,my iwatch se cellular hasn’t had coverage for a while, 

Masher1 by • Level 1: Joiner
  • 758 Views
  • 3 replies
  • 0 kudos

Resolved! Swap issue - worked and stopped working. No service now

Hi,I have recently swapped an O2 number to another O2 number and I have no service.The old SIM stoped working and I inserted the new one. The new SIM was working and even sent a message to confirm.In a few hours the new SIM stopped working and I have...

FMRod by • Level 1: Joiner
  • 568 Views
  • 1 replies
  • 0 kudos

Resolved! 02 rewards

I had over £12 in my rewards but when I logged in to get it today it's showing I have nothing.

Resolved! Reactivating a deactivated number

Hello. I had a pay monthly account / number last year but it has since been deactivated. Does anyone know if there's any posibility of reactivating that number? I've tried calling and it goes straight to call ended so i'm assuming it's not yet been r...

Essi by • Level 1: Joiner
  • 3265 Views
  • 1 replies
  • 0 kudos

A71 Charger

I need a new charging lead to fit the new type charger plug .Any ideas ?

RoyT by • Level 1: Joiner
  • 550 Views
  • 1 replies
  • 0 kudos

Calls keep dropping

HiThe problem is that calls keep dropping when I am in my local area, this also happens with my mother's phone as well. It does not happen out with this area.We both have different phone but are both with O2 my phone is a Sony Xperia 1 iii and her is...

Dankerr by • Level 1: Joiner
  • 1373 Views
  • 3 replies
  • 0 kudos

Unable to prove phone has been barred

I was mugged a month ago and they stole my phone. I rang O2 to bar the phone and sim straight away, reported it to the police and spoke to my insurance company. However my insurance company aren't able to complete my claim as they say when they check...

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