Get tech support for your O2 issues

Resolved! Replacement eSIM

Hi all, I have a really strange problem.. I completed a 5G eSIM swap yesterday, when I was completing it I got an error message which told me to try again later or call 202. Called O2 and they were having some system issues so left it for a bit and t...

Resolved! HOW TO LOCATE A LOST PHONE THAT IS STILL ACTIVE?

MY PHONE IS STILL ACTIVE AND WILL TAKE A MESSAGE BUT LOCATION IS UKNOWN. HOW CAN I DEACTIVATE IT IN CASE IT'S BEING MISUSED?

Resolved! Gave PAC when I ordered SIM online, will they automatically port when I activate the SIM?

Ordered it nearly a week ago, activated it (or put it into the phone) today. I've been given a temporary number but do I have to do anything if I want my old number? I've already given the PAC (from another provider) to them when ordering the sim.

Apple Watch + cellular

Help, I’ve just bought iphone14 pro max & Apple Watch+cellular, HOW do I connect the watch to phone/contract in order for meto use watch to make calls etc and leave phone at home?

Resolved! No O2 signal

I have no O2 signal on my phone.My data on my phone states that there is 9,50 GB left. But ont the O2 website it states that I have 73.58 left. Rather confusing. But I still have no signal on my phone

Resolved! Sign in

I'm trying to sign into my 02 account and it's telling me to contact yourself

Resolved! sim esim swap

i have lost my sim card at home and been sent a esim card as replacement it asks for old sim card number but as lost the sim i do not have is there away of by passing that. agent who sent card said it would be activated to my number would that be rig...

Data Allowance issues

Hi!I have raised this issue before but I am wits end here! Since start of billing cycle in December my data allowance has not been decreasing on the my O2 app and online even though on my bills It was showing data was used. I have called customer ser...

Resolved! i my new sim 5g

Hi, just renewed my package with Vigin and have a newO2 sim. Looking to buy a 5g phone but want to know if this sim is 5g compatible Bar code for the sim [Removed] Sim only deal is costing £25/month and has unlimited data Many thanks, Derek

Resolved! DATA

hi, I'm in Israel and need data. 02 suggested to get Data Roaming Zone 3 Allowance. It cost something like £29. It has already in the space of a few hours - and hardly any phone usage - used 80 per cent of that data. This is obviously wrong and a rip...

O2

Forum Posts