Resolved! Account
Hi,I have a question about my account. I miss my payment and my number now is blocked. I can't log in to my account I change my password but you will send to me a code but my number is not active
Forum Posts
Number Port Problems
We have recently switched a mobile to O2 due to a re-contracting our Virgin Media broadband package which is now 'Volt'. The line was on Virgin Mobile previously. I requested that we kept the same number. - Despite contacting Virgin and O2 four times...
O2 not in use
my watch which is a series 8 has never worked without my phone nearby since I bought it in sept 22, last week I reset it for the 20th time and it was error code 14. Sarah from here did something and it worked for 3 days not properly as it still woul...
Resolved! Porting problems
I am trying to port my number from a Vodafone business account (leaving company) to a new personal O2 account. My SIM arrived last weekend but I was away so didn’t install until 17:00 Monday. I tried to go through the text porting request process but...
Resolved! galaxy watch 5
hi i have a galaxt watch5 and a galaxy z fold 4 all so when the watch is powerd on i dont hear the sound notification on my phone but when i turn the watch off i hear the notification can any one help Thank You
FYI Porting an e-sim to a new phone
Just to update everyone, it seems O2 have recently improved their process to transfer an esim to a new phone. I phoned today to request a new e-sim pack as described in their help and support pages, and also on this forum.However, it was all done in ...
Unable to port number
I was paying for my sons 02 account. He has now bought a new iPhone from 02 and wants to keep his old number. He bought the phone on the 15th March and we still have been unable to port the number. We have gone to the 02 shop twice now and they have ...
Samsung A53 5G shuts down automatically and now wont restart
Samsung A53 5G shuts down automatically and now wont restart
Resolved! Unlocking device
So, I’ve asked O2 three times now to unlock my device so I can use it abroad with a sim I’ve bought. No communication on this subject from them. I’m on holiday in Japan and have so far been charged £10 via my holiday bolt on. I can’t use the sim as m...
Resolved! Cannot access app whatsoever, it keeps saying 'o2 isn't available yet for you'
I went to check my tariff for this month on the O2 app, it re-directs me to the login/register page, I've tried logging in to my account on the O2 app, no success whatsoever, it kept saying 'O2 isn't available for you yet', even though I have been a ...
