Phone services lost

[Pjr1]

My service is not active can you help

[Cleoriff · Accepted solution]

@Pjr1 

Check these guides Guide: How can I sort out my network issues? and Guide: Is the network down for me or everyone? 

If you need further help contact O2

This looks like something you’d need to call O2’s customer service team about – give them a call on 202

or 0344 809 0202 (or Payment management number -0800 902 0217 )

If you have no access to a phone then use Skype to call 0800 032 1402.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.