Solved: Charged for using internet - Pay as you go HELP!

Will99 · ‎03-03-2023

I use a new back up phone and I am on a bundle deal for unlimited texts/phone call so data is outside of the deal. However i noticed that 02 are charging me for data (i think) about 2 pound every day since I got it and and (data ends every day etc) and I cannot figure out why as I never use apps and the internet on this phone. Can anyone help? maybe i have missed a setting?

MI5 · ‎03-03-2023

@Will99

You need to find the data setting on your phone and turn it off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-03-2023

@Will99

You need to find the data setting on your phone and turn it off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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