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Resolved! Apple Watch mobile data not working

Hello I have purchase a Apple Watch 7 from Apple store and then purchased airtime with O2 last week. Till now I have no mobile data on the watch. Say to call O2 on 202 and quote reference code 14. Rang O2 twice now and they have no idea what this mea...

Baguio by • Level 1: Joiner
  • 1936 Views
  • 8 replies
  • 0 kudos

Mobile Network Speeds Unacceptable/Appalling - What to do?

Hello all. I am at the end of my tether with this one. I switched from Three to O2 relatively recently (some of you were kind enough to suggest solutions to a number porting issue I was having at the time, thank you). I would have stayed with Three b...

EffectOne by • Level 1: Joiner
  • 5247 Views
  • 5 replies
  • 1 kudos

Resolved! New iPhone 13, no service?

I have recently bought the new iPhone 13 (like two days ago recent). The phone is all set up, new sim inserted, same number, same everything. But for some reason I have no service? Like none, anywhere. So I’m only able to use the phone online when co...

Help34 by • Level 1: Joiner
  • 730 Views
  • 1 replies
  • 0 kudos

O2 messing me around

I bought a iwatch in august and couldn’t connect it to o2. I have been on a saga since. Here is a summary of what they have got me to do:I was on o2 business (paid by my workplace) and they said o2 business is not compatible with watch. They moved me...

Norniron by • Level 1: Joiner
  • 641 Views
  • 3 replies
  • 0 kudos

Resolved! Different number

Hi. When I got the phone/contract I decided to keep my old number but since then people I text receive the message from a different number and not the one I wanted to keep, but when I text out people receive the message from my old number that I want...

Shaun6 by • Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Resolved! Lot of Data used within half hour

My average data use is 6GB per month I pay for 20GB per month Yesterday , I received a text to say I had used it all which I thought was odd . But I bought a bolt on for 2GB to get me through till when it is renewed in 4 days.mysteriously this was us...

Resolved! SOS

My signal has gone to SOS and I have no 4G connection this is super inconvenient, I’ve paid for bolt on and it’s not working at the most crucial part of my trip. Please can you fix this I am extremely stressed as this is my lifeline whilst I’m away i...

Bhupendra by • Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

No signal

I am getting no signal at all today in my area. I have tried several places in a 2 mile radius.

Ross17 by • Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Resolved! Safesearch locked on when using o2 data on iPhone

Hi, I don’t know if anyone else is having this issue but the age verification filters in my account are turned off and for some reason safesearch is forced on when using any browser on my iPhone. Only when I connect using o2 data. It works fine on my...

apple watch on O2

I purchased a new Iphone from apple in october.As i intended to get an apple watch from an apple store in December I switched to O2.I now have the watch but it is proving impossible to set the watch up (E Sim) as i am being pushed from shop to phone ...

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