Get tech support for your O2 issues

Resolved! Voicemail

Please could someone explain as to why I’m being charged for voicemails while traveling, I haven’t even listened to them nor have I used my o2 SIM card whilst I have been out of the EU. These charges are ridiculous. To make matters worse, I can’t eve...

I can’t find my phone and trying to find out how I track it

Help required

no signal or 4g

Has anyone else lost their 4g and outgoing calls i can only receive incoming calls/

No data or signal for many days now

Hi there, My signal on my o2 phone has completely gone, and has been gone for approx 5 days now. Apparently there has been a mast down in my local area which is now fixed but still no joy. I have tried all the advice, such as restarting phone etc. - ...

Resolved! Is my o2 down

Im unable to log on to my o2 this morning via the website and the o2 app seems tohave logged me out.is my o2 down.

Resolved! Imessage

Hi, Received my new phone Saturday and yesterday my number ported over from EE. Everything seems fine except I can't activate Imessage for my phone number. The option is there but if I click on it it just says 'an error occurred during activation'. I...

Resolved! I made the payment yesterday and I didn’t get my service back until today

Hi

Cannot Set Up Mobile Data on Apple Watch Series 8

So purchased a new Apple Watch Series 8 from the 02 store and also switched my contract from a different provider to a sim only deal with 02 to allow my watch to use cellular data. I waited until my new sim was active and my number had switched from ...

Resolved! New Sim Not Working

I have a new sim which arrived today, I have an Xperia IV 10 and it says the sim isn't working - I can't find a support chat, can you send me a link?

Resolved! Safesearch

I want to turn off safesearch parental lock, I am 60plus years of age, children all grown up and gone away ?

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