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No texts at all since joining O2

Since joining O2 on 8 jan , I’ve received no texts, i messages , I have. It acted 02 support at least 5-6 times over recent weeks and called into the O2 shop too. I had 2 replacement sims . Still no joy ! It’s driving me crazy now as I’ve missed impo...

Debs-96 by • Level 1: Joiner
  • 1246 Views
  • 8 replies
  • 0 kudos

Resolved! My iphone wont turn on

I bought an iPhone from this company and suddenly I woke up this morning and it would not turn on. I tried changing the charger, Tried to reset the hardware but nothing works. Please let me know what can I do cause I bought this iPhone recently and I...

Milena1 by • Level 1: Joiner
  • 575 Views
  • 1 replies
  • 0 kudos

Resolved! Call forwarding

Hi I wrote last week asking for help with call forwarding on my iPhone.I forward my calls to my home number at nights so that I would hear the call on my home phones during the night.I had problems over and over in the past until a year or so ago and...

RBKW by • Level 1: Joiner
  • 831 Views
  • 2 replies
  • 0 kudos

4G

Why can I not receive messages other than when connected to wifi? It is like the 4G is not working when I am out.I received a pop up saying O2 had stopped 4G calls. Not sure what this means, why it was done or if it is connected.thank you

RH53 by • Level 1: Joiner
  • 450 Views
  • 2 replies
  • 0 kudos

call divert

I am having trouble putting on call divert on my phone. It keeps saying "unfinished". what do i do

Keffen by • Level 1: Joiner
  • 443 Views
  • 2 replies
  • 0 kudos

Resolved! Data outside

When away from my broadband I can get no access to anything, it reads no internet.

Resolved! Sim lock

Hello. Few years ago I bought Samsung Galaxy S9+ from O2 with the sim lock. Now I would like to use that phone in Poland with polish sim card. Can I get code to remove a sim lock, please?

Kicol93 by • Level 1: Joiner
  • 698 Views
  • 1 replies
  • 0 kudos

Resolved! Disney Plus activation

I was given free Disney Plus with my new O2 Contract. However I cannot see any way to activate and use it. Please can you help.

GraemeS by • Level 1: Joiner
  • 3458 Views
  • 2 replies
  • 0 kudos

Problems porting from Virgin to O2

Hi I have been trying to get my number ported since 26th Jan. The number has partially ported I can make outbound calls on my new O2 sim and my old number shows up perfect problem is If someone calls me they go to old Virgin sim. Texts are all on old...

helent by • Level 1: Joiner
  • 1253 Views
  • 4 replies
  • 0 kudos
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