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Resolved! WIFI CALLING

I HAVE JUST MOVED OVER FROM VODAFONE TO O2. IF I SEND AN I MESSAGE OR TRY TO CALL ON WIFI THERE IS A DIFFERENT NUMBER DISPLAYED FROM MY NUMBER THAT WAS CARRIED OVER. I AM UNABLE TO CHANGE THIS IN MY PHONE. I HAVE BEEN ASKED TO CONTACT O2 BUT THE VIRU...

no visual voicemail

hi i’ve recently signed up to a new contract, since then i can not see my voicemail on my iphone can you help ?

Resolved! View Previous Bills

This feature is not working and hasn't been for over a month no - I need to be able to download copies of my bills for expenses claims. Why has this been taken away, all that happens is I get an error message? When I click on the link to report the e...

Resolved! Network issues

Hi I’m having network issues - I can’t make any calls or receive any calls

Resolved! Hospital Short Codes

After visiting hospital recently on three occasions I have received text messages asking me for feedback that say that although I might be told I will be charged to respond, I won't be. However if I try to respond to the text which is a short code I ...

Incoming text not working after port

My number was ported from Virgin into o2 on tuesday (24th). I was informed by the support team to wait another 24 hours for messaging also to be completely ported but I still can’t receive any text messages. Any suggestions ? This is an iPhone. I hav...

Resolved! ADDING A PAYGO SIM TO MY EXISTING O2 ACCOUNT

I had a callback booked for today (08/02/2023) at 12 noon, however, nobody from O2 called me back?This is very poor service for a longstanding existing O2 customer.The reason I was waiting for a callback was to discuss how to add a Pay As You Go numb...

Resolved! BROUGHT NUMBER TO O2

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Resolved! My phone will not switch on. It was put on charge last night. I have tried other chargers

I put my phone on charge last night. The charger was working fine. When I got it this morning it was off altogether. I tried another charger as it would not switch on but this has not made a difference so it is not the charger that was the issue. How...

Resolved! Duplicate text

Incoming text duplicate every hour. People send me a text it repeats the text twice every hour. It either causes a bottleneck and I then stop receiving any txt from anyone. Phone has been checked for bugs or fault. It has come back clean said it must...

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