Get tech support for your O2 issues

Resolved! Help

Hi, I open a new contract on 7 December 2020 I cancelled it at the same daybecause the O2 reception in my area was terrible.but three years later, I realised that O2 affected my credit score!they send me a few bills after I cancelled my contract whic...

Resolved! Please remove data bank locations as they dont exist

When i type my post code on your website it shows data bank locations near me. I put money on my bus pass today to go their, after 3 locations i gave up as they all said to me O2 put the wrong address as they dont have a data bank. Where is the neare...

Resolved! Re connect my phone

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Resolved! My phone isn't reading my sim card, but it works in other phones

As the title says, my phone suddenly stopped recognising my sim card. I tried it in another and it showed O2 network, no problem. Its just this phone! I've tried everything- blowing dust out, cleaning the sim card, restarting, updating ... I'm guessi...

Resolved! Why has my SIM arrived with a new number

I have changed to O2 from another provider on monthly payment.The SIM cards have now arrived but have their own number which is not the same as the number i need to use even though i provided the PAC and details at the contract stage.i cannot afford ...

Lack of Coverage / Service Issue

I live in Essex (RM12 area) and for the past few weeks I have had no internet or WIFI coverage in my local area (Romford and Hornchurch). I called O2 previously and was advised to do a network reset on my phone which did not solve the problem. I have...

Apple Watch Reference 14

Hi,My watch data plan isn’t working, I’ve been in the O2 store and tried Customer Services but no luck, just keep getting asked to call 202 and reference ‘code 14’. if anyone can help that would be much appreciated.

Resolved! 18+ sites unblocking

Hi I work away from home and want to unblock adult sites

Resolved! Unable to receive calls from another network

Since moving from 3 mobile to O2 my wife is unable to call me from her 3 network. is their block and how can it be fixed please. thanks ian

Resolved! Sim

Hi I currently have a mobile broadband contract with a tiny portable pocket internet box (Alcatel) my contract is due for upgrade and I was thinking of getting a tablet package but would I be able to use the tablet sim in the mobile internet box too?...

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