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Forum Posts

Resolved! No service in Bracknell

It has been out since yesterday but no reports on when the mast issue will be fixed. Any one have information.

HollieJo by Level 1: Joiner
  • 518 Views
  • 3 replies
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Resolved! Problems logging in

02 has two accounts associated with my phone number. I think this gives me problems logging in. I can usually work round this. However I’m currently trying to attach Apple Watch to my phone and can’t log in to 02 from the Apple Watch app.

Resolved! Network issue

The network bar on my phone shows I have good network coverage, however, I have been unable to make calls with my phone and my internet has stopped working. I receive calls but I can't make outgoing call. I need help urgently

JD07 by Level 1: Joiner
  • 418 Views
  • 1 replies
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Credit file

Can o2 managers contact me urgently please about an entry on my credit file which shouldn’t be there. Waited over 5 weeks for credit file email to respond….they say 3 days…this is over 45 days now. Supposedly the 11 agents I spoke with on the phone h...

Resolved! my screen occasionally goes orange

on the rare occasion when I swipe up to put my pin in my screen goes blue at the bottom and then the rest of the screen goes orange I bought the phone in November it happened in the first week then just happens occasionally

J5 by Level 1: Joiner
  • 402 Views
  • 1 replies
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