I received an email and sms yesterday to say my Pay Monthly SIM only
500MB allowance has been used up yet I have not even used a tenth of
that. My average monthly use is low 20 to 30MB. Something is wrong with
the 02 data billing. When I checked on l...
Hi there,I am not sure what to do and hope you can help!Three weeks ago,
I mislaid my phone so I rang O2 to have it barred. Luckily, I found my
phone the next day (don't ask!) and so called customer services to have
the bars lifted. They told me it w...
I've have been waiting on O2 to resolve an issue for the last 3 weeks
without any joy. I went into an O2 store to change from EE as I was at
the end of my contract, my girlfriend is with O2 and spoke highly of
them.I went through the credit check sta...
Over the last 5 to 6 weeks i've notice the O2 signal has become awful
around north wales, Chester and Oswestry. Phone is showing 4G 4 bars but
the data coming through is so slow or to the point there isn't
anything.This problem isn't unique just to m...
Hi, I lost my phone and had my sim blocked. I’ve since received a
replacement device and Sim. The sim is not working and displaying ‘sim
not provisioned’ and ‘network not available’ I can’t get through to
anyone to help - please help if you can!
I recently came to O2 from Virgin media and have had a pretty bad
experience trying to do so.My old number was supposed to be transferred
on the 13th but after almost daily call to O2 it seems it has finally
happened today. BUTOn the phone (Iphone13)...
I recently changed my phone and the new one is using loads more data. So
much so I have had to add two data bolt-ons in two days (whereas with my
old phone, that was never necessary). When I left the O2 shop ICLOUD
backup was running to sync the new ...
I work in Birmingham city centre and whenever I am in the office I have
4g signal (3 bars) however I can’t get texts, internet or make calls!
I’ve been to the o2 store reset everything and still the same. All other
networks work fine in the office ex...
