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My data bolt on did not arrive

I used my girlfriends phone as a hotspot so I could log in to my O2 account and but a data bolt in but when I bought the add on (using my account details) the data bolt on was sent to her phone (she got the confirmation text). When I looked at the sc...

Resolved! otp codes

i am having trouble receiving one time passcodessometimes dont come until following dayhelp please

maggie19 by • Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos

Resolved! No service for a week

They’re saying there’s a mast down in the area but no one else I know in the area signal has gone. I can’t use 3/4/5G or send/receive texts/calls now for a week. So currently 1/4 of a monthly bill I can’t even use what I’ve paid for with no updates e...

MattWilko by • Level 1: Joiner
  • 875 Views
  • 3 replies
  • 0 kudos

Resolved! Using data in Europe

Hi, last year I went to Portugal on holiday and was unable to use any data from the moment i arrived. I had plenty of data saved up so it wasn't a case of not having enough. I kept receiving texts while in the country saying I could use my phone in t...

Resolved! No signal/ data... ongoing issue...

I have been having issues with O2 signal and data for the last 18months. In that 18months, I have replaced my SIM, I have tried turning on and off phone. I've changed settings as advised and still I have no signal. I've tried my SIM in another device...

Gary88 by • Level 1: Joiner
  • 1274 Views
  • 5 replies
  • 0 kudos

Error 106

Hi purchased an Apple Watch cannot get data plan to link - have contacted customer support about a 100 times no one takes ownership or fixes problem this has been ongoing since Xmas day! Can someone help?

bsmale1 by • Level 1: Joiner
  • 1072 Views
  • 4 replies
  • 0 kudos

Blocking

On my phone if i block someone i can still read blocked messages. Is there a way 02 can completely put a stop to the messages even reaching my phone. Police are involved in a situation with said person and said sure 02 can help with this. I cant chan...

Extend ring time

Hi. Samsung S22+. I have tried the suggestions previously i.e. turn off voicemail and dial **61*901*11*…# to extend my ring time but it doesn’t work. The MMI code starts but fails. Any further ideas please

Irene13 by • Level 1: Joiner
  • 4166 Views
  • 19 replies
  • 0 kudos
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