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Forum Posts

Resolved! Call forwarding

Hi I wrote last week asking for help with call forwarding on my iPhone.I forward my calls to my home number at nights so that I would hear the call on my home phones during the night.I had problems over and over in the past until a year or so ago and...

RBKW by Level 1: Joiner
  • 832 Views
  • 2 replies
  • 0 kudos

4G

Why can I not receive messages other than when connected to wifi? It is like the 4G is not working when I am out.I received a pop up saying O2 had stopped 4G calls. Not sure what this means, why it was done or if it is connected.thank you

RH53 by Level 1: Joiner
  • 450 Views
  • 2 replies
  • 0 kudos

call divert

I am having trouble putting on call divert on my phone. It keeps saying "unfinished". what do i do

Keffen by Level 1: Joiner
  • 443 Views
  • 2 replies
  • 0 kudos

Resolved! Data outside

When away from my broadband I can get no access to anything, it reads no internet.

Resolved! Sim lock

Hello. Few years ago I bought Samsung Galaxy S9+ from O2 with the sim lock. Now I would like to use that phone in Poland with polish sim card. Can I get code to remove a sim lock, please?

Kicol93 by Level 1: Joiner
  • 698 Views
  • 1 replies
  • 0 kudos

Resolved! Disney Plus activation

I was given free Disney Plus with my new O2 Contract. However I cannot see any way to activate and use it. Please can you help.

GraemeS by Level 1: Joiner
  • 3458 Views
  • 2 replies
  • 0 kudos

Problems porting from Virgin to O2

Hi I have been trying to get my number ported since 26th Jan. The number has partially ported I can make outbound calls on my new O2 sim and my old number shows up perfect problem is If someone calls me they go to old Virgin sim. Texts are all on old...

helent by Level 1: Joiner
  • 1256 Views
  • 4 replies
  • 0 kudos

No service after software update

My hauwie p30 pro carried out a software update during the night and now it doesn't recognise the sim card. Does anyone know what i can do to get round this?Network settings wont allow me to search for a mobile network

Kev111 by Level 1: Joiner
  • 632 Views
  • 1 replies
  • 0 kudos

Resolved! Request: Public IP APN (O2 Details)

Hi O2 community, I recently bought an O2 sim card to use as my main internet and asked the sales staff member if O2 use public IP addresses for mobile data. (I was asking so that I can game on xbox or even work from home on my work’s secure network.)...

Comben by Level 6: Acolyte
  • 8719 Views
  • 17 replies
  • 0 kudos