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Forum Posts

Link from App

Logged into app, but when looking to book priority tickets it just takes me to a ticketmaster page which says they are selling tickets for o2 priority and a countdown to the general release…any help?thanksJT

T0pp3r by Level 1: Joiner
  • 583 Views
  • 1 replies
  • 0 kudos

Resolved! Problems porting old number to o2

Hi,I recently joined o2 and asked for my old number of 22 years to be ported over using my previous providers pac code. It’s been 3 days and the number still hasn’t ported over despite my old sim being disconnected and the old number now going straig...

NP84 by Level 1: Joiner
  • 841 Views
  • 2 replies
  • 0 kudos

Resolved! Porting problems

Hi,I'm in the process of trying to port my old number from Three. I was told this would happen yesterday and customer services told me it was all in hand. The number I want to keep has been going direct to O2 voicemail since yesterday lunchtime but h...

AdamS11 by Level 1: Joiner
  • 529 Views
  • 1 replies
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Resolved! Changing over my number

hi guys, I’m wondering if you can help me with something I have just received my new Sim card but I need to make sure that my number is transferred. I have my PAC code but what I want to know is is there a way to give you guys my PAC code before the ...

Text messages

Terrible how my previous texts get incorporated into the new text messages. Gets people into illegal complications. It’s not my iPhone and usually happens when I text another O2 user. highly embarrassing in this day and age that the tech devs don’t g...

Forty by Level 1: Joiner
  • 447 Views
  • 1 replies
  • 0 kudos

Resolved! Network problems

I recently got a new phone and have moved from EE to O2 and transfered my number over. My phone number changed to my new phone yesterday however I am experiencing problems with my network connections and I'm finding when not on the WiFi I am only get...

Resolved! Code 14

Hi,I've just upgraded my phone to the 14. I paired my Apple series 8 watch but it wont let me connect the mobile service step. It keeps coming up with error, code 14. I've got all the latest software updates on both items. Have turned both devices of...

Shazza20 by Level 1: Joiner
  • 946 Views
  • 4 replies
  • 0 kudos

Resolved! phone locked ?

hi im still paying off my contract 02 phone samsung s21 - but am wanting to use another sim in that device as i have a new phone. I did a factory reset on the s21 (which im still in contract to o2 with) then put in the giffgaff sim and get the error ...

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Dino1968 by Level 4: Observant
  • 1353 Views
  • 4 replies
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Not receiving calls or texts from non-o2 numbers

Hi. I have a problem. I ported my number from Vodafone to O2 and realised last week that no texts or calls from non-O2 numbers were getting through. I can’t send any texts either. I’ve spoken to customer services on the phone and the app a total of 1...

JFGM100 by Level 1: Joiner
  • 3547 Views
  • 13 replies
  • 1 kudos