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Forum Posts

Resolved! Signal strength

Whats going on in DY6 with signal? Ive missed two important calls due to no signal or loss. Its been going on for weeks. What am I paying for, be easier and cheaper to use a carrier pidgeon

MyName739 by Level 1: Joiner
  • 1008 Views
  • 4 replies
  • 0 kudos

Wifi Extra

Hi, One reason I ditched vodafone is because they don't support wifi on the underground. I understood with O2 you can use Virgin Mobile but every time I try it tells me 'Sorry this service is for people on O2' like I am not a customer. And then I try...

stevc999 by Level 1: Joiner
  • 552 Views
  • 1 replies
  • 0 kudos

Apple Watch SE error code 106

On December 5, I purchased from an O2 shop, an Apple Watch SE and a monthly airtime contract for my IPhone 13 and the watch. Since then I have been unable to set up mobile service in spite of numerous calls to O2 support, and a response numerous time...

Alps2 by Level 1: Joiner
  • 859 Views
  • 5 replies
  • 0 kudos

Verifying 2G signal quality for BP Pulse charger?

Hi, I have a BP Pulse charger that refuses to schedule for off peak electricity usage. BP Pulse claim this is due to poor 2G signal to the charger from O2 but the network coverage checker suggests this is fine (full circle coverage, good signal). Is ...

TomTom1 by Level 1: Joiner
  • 1147 Views
  • 5 replies
  • 0 kudos

Resolved! WONT LET ME LOG INTO MY ACCOUNT

It won’t let me log onto my account… it keeps saying “Something Went Wrong” I also want to lower our bill, I would like to change from 100GB to 20GB and also cancel the International roaming as I don’t need it this year!Thank you

SarahJ91 by Level 1: Joiner
  • 474 Views
  • 1 replies
  • 0 kudos

Resolved! Sim swap exceeded 24hrs

I started a sim swap Friday evening (31st March), my old sim is still active and new sim inactive as of now (2nd April). Anyone have any ideas why it’s not worked?

HayHy by Level 1: Joiner
  • 868 Views
  • 3 replies
  • 0 kudos

Resolved! Damaged iphone

Hi, dropped my phone and the software now appears to be damaged as i can't access my phone at all

RichO678 by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos