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Number porting gone wrong

I have an additional SIM account for my mum. I have moved it from EE to O2. Port started Tuesday, we put the O2 sim in a little Nokia brick so we knew when the service moved over.We found Tuesday into Wednesday anybody calling from any non O2 network...

Resolved! No phone calls or texts! I'm a new customer moved over from virgin to 02...worst decision!!

I have been persuaded by virgin to take up this O2 account and have moved my old number over. My account with you still shows the wrong phone number,?? i was promised 4gb, but only seems to show 2 on my account?? And now i have no phone service to re...

Resolved! New phone and transferring apps

Hello, I have just updated my phone and my WhatsApp messages have not carried across they all show as no previous contact and some of the items I wanted to keep. An ideas how I get the full chats across to my new phone please?

Turn on Wi-Fi and 4g calling in device detail, how?

Where do I go in MyO2 to turn on Wi-Fi and 4g calling so I can call from USA. Keep going round in circles with O2 next to useless support and website. I can call landlines but not mobiles, apparently due to a US change in networks. Turning on the opt...

Cellular iwatch

Hi,my iwatch se cellular hasn’t had coverage for a while,

Resolved! Swap issue - worked and stopped working. No service now

Hi,I have recently swapped an O2 number to another O2 number and I have no service.The old SIM stoped working and I inserted the new one. The new SIM was working and even sent a message to confirm.In a few hours the new SIM stopped working and I have...

Resolved! 02 rewards

I had over £12 in my rewards but when I logged in to get it today it's showing I have nothing.

Resolved! Reactivating a deactivated number

Hello. I had a pay monthly account / number last year but it has since been deactivated. Does anyone know if there's any posibility of reactivating that number? I've tried calling and it goes straight to call ended so i'm assuming it's not yet been r...