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Forum Posts

Esim not activating on Iphone 14pro max

Hello, I have a sim only contract on with 02 ( pay monthly ) and have taken out an Esim pay monthly contract with O2... i have now been sent my 3rd QR code and still wont activate talking to their customer service team is like getting water out of a ...

New iPhone 14 and lost Apple Watch data connection..

Hi I activated my new iPhone 14 earlier and for some reason it didn't want to move my Apple Watch Ultra over automatically from iCloud so I simply set it up as a new watch. In doing the above, I now seem to have lost my o2 cellular connection (the £5...

NeilYork by Level 1: Joiner
  • 1103 Views
  • 8 replies
  • 0 kudos

Apple Watch Ultra - Code 90 Error

Hi, I just bought a new Apple Watch ultra and subsequently bought the data add on to use data on my watch. It’s been just less than a week of it functioning fine, but today I went to turn on data on the watch (as I was planning to use without my phon...

Cbnycldn by Level 1: Joiner
  • 2259 Views
  • 13 replies
  • 0 kudos

Apple Watch error code 90

I've recently got a new iPhone 14 Pro Max and, with it, O2 sent a new 5G SIM. Since then, I've only been receiving about 70% of text notifications on my watch. I've unpaired my Series 8 watch (kept the airtime plan) and just re-paired it, but when I ...

mcarbl by Level 1: Joiner
  • 2790 Views
  • 16 replies
  • 0 kudos

Network issues

My phone calls keepdropping out of the phone even rings in the first place, saying call failed.

HB5 by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! IMEI NUMBER

My granddaughter has smashed the screen on her iPhone 12,I am hoping to claim through my house insurance, but they are asking for the imei number

Cindy1 by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Mobile service not setting up

I received my Apple Watch series 8 from o2 yesterday. No matter what I do it won’t connect to my mobile service. I have spent 3 hours being passed from one person to another with no resolution. Now it looks like I’ve ended up with multiple data accou...

'Show Balance' messages

An unusual question ... when I was in Egypt recently, I tried to draw a very small sum of local currency from an ATM using my UK debit card. The transaction failed, with a message 'timed out by issuing bank'. Then I got an SMS on my phone from 'Show ...

MM22 by Level 1: Joiner
  • 475 Views
  • 0 replies
  • 0 kudos