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Forum Posts

Resolved! 4g

My 4g has been turn off ?

Rob58 by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Resolved! Phone Calls in USA for 2023 - 4G Calling

Hi, I was speaking to a support member today, I already know that the US networks are shutting down 3G and I was just wondering does anyone know if normal phone calls will still work when I'm there? On the list of networks they sent me it says Voice/...

dgboss10 by Level 2: Apprentice
  • 709 Views
  • 1 replies
  • 0 kudos

Resolved! Physical sim

When I go into the about page and look at physical sim it says network not available Phone not allowed?? I am not able to use my data or make calls. Lost phone over a week ago but it was found 2 days later. Have phoned 02 every day to try and resolve...

Denrob12 by Level 1: Joiner
  • 1745 Views
  • 6 replies
  • 0 kudos

Resolved! Complaints procedure?

So long story short, o2 have seriously messed up my upgrade, could have been a system error but my biggest issue right now is the amount of lies I've been told! How do I complain?

Emma2210 by Level 1: Joiner
  • 732 Views
  • 3 replies
  • 0 kudos

Resolved! How to activate a new sim

Phoned o2 up the other day said I've been having issues with connection to Internet they disconnected me and sent out new o2 sim card it's came I out it in and it says not registered, does anyone know how I can register it? Ty

Resolved! Sim Swap won't activate

My phone was stolen on Sunday night. Monday i called o2 and they put a bar on my account. Then i went into store Monday lunch time to get a new Sim. They called customer services for me there to ask them to remove the bars, so that my new sim could a...

Screen lock

My new phone has screen locked and I cannot access it as don't have a password

Resolved! Phone mast down DY11 7JH

Phone mast down in the area, this mast has been down since last year it is causing a massive inconvenience in our area as important phone calls get ended as they think we aren't on the call to them no longer due to signal being so bad, I have been to...

Tash91 by Level 1: Joiner
  • 534 Views
  • 2 replies
  • 0 kudos