Get tech support for your O2 issues

Resolved! phone call problems

I have a problem with my o2 sim card not makeing calls, I have moved the sim card into numerous phones and the same thing keeps happening. I can sent and recieve text messages, but I can not make calls and sometimes does not let me recieve calls.

Resolved! Call forwarding

Call forward setting tell me I have unexpected network error and then fades out the option. How do I fix?

Resolved! No 02 network for over 2 days

I have had no network coverage for over 2 days now. The network checker says that there is a network issue locally and 02 engineers are already "on it". I do not think this is correct as travelling throughout Bristol I have had no 'phone or internet ...

Resolved! Hi, I'm wanting to keep my old number but it was cut off yesterday, how do I do so please? I've got

Hi, I'm wanting to keep my old number but it was cut off yesterday, how do I do so please? I've got my new phone and sim, also on O2.

Resolved! O2 SIM - No connection

Hi.As of this morning (I think - perhaps yesterday) my O2 SIM shows as no connection. I've had it for over a year and had no issues until now.What I've tried:I've checked the service status site and it reports no problems in the area.I've have tried ...

Download a voicemail

Is there a way to download a saved voicemail? Thanks. Nigel

Number transfer - imessages don't work!

I have transferred my number from Plusnet to O2 pay as you go using the PAC code. I also have a new sim free phone from O2. I thought it had worked has phone calls have come through, however imessages and SMS are not working, I can't send or receive....

iMessage not working after port

Hi, moved over from EE and I have tried everything possible to get the iMessage & FaceTime working, also can’t get messages from banks etc. spoke to O2 and no help as they are saying it’s fine on their side. It’s obviously not as I can put in any oth...

Error 14 Apple Watch

Hi i have an Apple Watch ultra brought through O2 it came pre paired to my iPhone but since getting have not been able to access cellular have reset the device today and removed data plan from watch to hopefully reconnect and resolve the watch has se...

Resolved! 4g

My 4g has been turn off ?

O2

Forum Posts