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Resolved! MSE Tariffs

When I click on any of the O2 offers on the Money Saving Expert website for O2, the links open in a new page but then I receive the message: Something went wrong, but don’t worry, we can still help you with your order. Chat to us online, or call us o...

Blach79 by • Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot activate my free gift

Hi , I was given a free gift when I signed up but when I try to activate it it keeps saying there was a problem with your account and takes me back to the sign in screen , then I get a text saying I have 7 days to activate my gift?

Davec14 by • Level 1: Joiner
  • 601 Views
  • 4 replies
  • 0 kudos

MObile Data not working since Virgin switched my mobile to O2

Since I switched to O2 from Virgin when I was planning on leaving Virgin. . .I have an amazing double data which I cannot use as even though my mobile data is switched on . . . it does not work! Unless I am in wifi range I cannot use my phone for any...

Chasmob by • Level 1: Joiner
  • 3146 Views
  • 3 replies
  • 0 kudos

Resolved! Unable to recieve phone calls and messages

Hi there. Hope someone is able to help me with my issue. I am unable to recieve calls and texts on my android phone for more than a week now. I have tried: - restarted phone- reset network settings- disabled voicemail- do not disturb mode has been di...

ARJ11N by • Level 1: Joiner
  • 593 Views
  • 2 replies
  • 0 kudos

Resolved! iMessage not activating after porting from EE

Hi, my iMessage isn’t working since porting. I’ve tried toggling it on and off, resetting network settings, adding my phone number but nothing is working. Please help O2!!

BobG by • Level 1: Joiner
  • 973 Views
  • 3 replies
  • 0 kudos

error code 14

i have upgraded my phone to iphone 14 since then my watch hasnt worked and getting error code 14. @O2Sarah- can you give me a hand?

Resolved! my replacement sim is not working

Is there anybody that can tell me what I can do. In other words how to get hold of a human advisor. Because Tech is useless in my case

BernardK by • Level 1: Joiner
  • 636 Views
  • 3 replies
  • 0 kudos

Resolved! Motorola g100 5g

I have a Motorola G100 5g handset with a Virgin media 5g sim (o2) I also have 5g coverage where I live but I can’t receive a 5g signal, can anybody tell me if this handset is supported by o2 on their 5g network?

Tomcat by • Level 1: Joiner
  • 891 Views
  • 5 replies
  • 0 kudos

Resolved! Shocking Network Coverage

Can anyone on here help please. I'm really at the end of my tether (no pun intended) with the absolutely pathetic network coverage I'm experiencing. After starting my Unlimited Data (£25) contract in November and thinking that initial issues would im...

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