This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Resolved! TFL Wifi: Slow connection since Virgin integration

I use to be able to connect quickly whilst at a London Tube Station. Over the past few months it takes a really long time for my iPhone 14 Pro Max to connect to the Virgin tube wifi service. It will only connect if I am standing on a platform and hav...

CSLondon by • Level 1: Joiner
  • 563 Views
  • 2 replies
  • 0 kudos

Resolved! Wifi on London Underground

Hi all, my device can connect in Wi-Fi extra on London Underground but I have to connect manually at each station which is frustrating and annoying. Asked many times support from O2 but they just tell things that didn’t make sense or useless solution...

Dan39 by • Level 1: Joiner
  • 516 Views
  • 1 replies
  • 0 kudos

Resolved! SIM Blocked. How do I request a MCK Code

SIM Blocked. How do I request a MCK Code for my samsung s8? Live chat are being useless. Telling me to contact samsung. Samsung tells me to contact o2. And so on.

Booty156 by • Level 1: Joiner
  • 1124 Views
  • 4 replies
  • 0 kudos

Error code14

Apple Watch error code 14 ? Cannot set up my mobile plan again and no one knows how to solve this. I’ve had the watch two months and it works fine with my phone but cannot set up the sync add on even though I’m being charged for it. Any ideas as I am...

Burrows by • Level 1: Joiner
  • 688 Views
  • 4 replies
  • 0 kudos

Totally stop spending cap

I've done the txt message help, called 3 times. Although I've never in the past 3+ years been with O2 not paid a bill on time (including a few of £1, 000+) all of a sudden I've been given an unwanted, not informed, spending cap. This (for reasons bey...

emma2776 by • Level 1: Joiner
  • 824 Views
  • 5 replies
  • 0 kudos

Resolved! Changing numbers

I came into the store last month to get a new iphone and sim card. Previously i was doing sim only plan. When i got my new plan with the new iphone i was given a new phone number and they told me i would be switched back to my original phone number. ...

Hailey1 by • Level 1: Joiner
  • 341 Views
  • 1 replies
  • 0 kudos

Resolved! New Phone No Signsl

Hi there, I’ve recently ported my number over on to a new phone and sim (O2 to O2). It has been roughly 36 hours and I still don’t have any data or signal. Could anyone please advise how I can fix this please? TIA Tom

107

Hi I’m getting the error 106 it won’t connect to cellular can anyone help. I’ve called loads of times in an out local 02 shop an nothing seems to be working thank you tara

Taramc by • Level 1: Joiner
  • 474 Views
  • 2 replies
  • 1 kudos

Resolved! New Phone

The battery on my Xiaomi Redme Note 10 Pro melted this morning followed by the rest of the phone (this is not a fun experience!) and Argos have replaced it FoC (plus a new O2 sim) and upgraded it to a 11 Pro, which will be delivered in 2-5 days. When...

Top Kudoed Authors
View all
Top