Get tech support for your O2 issues

Resolved! HOW TO GET HELP WITH O2?

Good Morning,As a long term 02 customer I have been utterly shocked by the service and lack of help I have had over the past week.Last Monday I changed from Android to Apple and took up a new contract with O2 while also buying a refurbished Apple 12....

no data when I leave my house in beverley

Hello, I'm getting absolutely no data, and a bit upset trying to get help. Its not even patchy, soon as I leave house Ive got the bar graph and havent seen 4g for about a week maybe more. When is this fault going to be fixed? I use the phone for work...

Resolved! Keeping number

spoke to customer services ref keeping old number , gave them code told to wait until 6pm Monday. Phone now states O2 but emergency calls only, when you ring the phone it won't connect.What I'm I missing?

Resolved! Voicemail service is not connecting

Hello, Has anyone else experienced an error when calling the voicemail service? When I dial 901 the line terminates itself straight away without ringing. I have also attempted to enter 1760 to turn off and 1750 to turn on but both are not connecting ...

Resolved! Swapping sim

I’ve put my new SIM card into my phone, gone online, but have not received the code to confirm who I am. I’ve tried to text swap to 20220 too and the text won’t send

Resolved! Data not working Outside UK

Good evening, I'll spend one month in Italy and as soon as I land here my data stopped working, I'm unable to make calls-even the ones to seek assistance- and to send messages.The main reason I've switched to o2 is to have enough giga to be covered o...

Resolved! scams

how do i stop tap2bill.

Resolved! Pay as you go

Do I need to top up £15 every month? On pay as you go?

Resolved! Touch screen issue and phone freezing

I've recently just had my Samsung S22 plus screen fixed and had it sent back to me my phone screen freezes when am trying to unlock my screen and the screen freezes when typing the keyboard doesn't freeze but the screen doesn't move when it types it ...

Resolved! The worst buying/checkout process ever?

Been trying to buy a phone all afternoon, but it keeps failing for different reasons. Firstly, ironically, it fails at the point where they send an authentication code via SMS. However, this relies entirely on O2 coverage not being quite bad, which s...

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