Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do I add a spend cap?
I seem to be unable to send some texts but it is totally random. Some numbers the text never delivers on others I may be able to send some but not always.I've restarted my phone, tried sending texts in different locations to try different signal stre...
How do I remove add ons? I can never ask an agent as they are always busy and searching through My o2 only gives you the option of adding not removing!!
Hola,When I answer a phone call, I cant hear callers but they hear me.If I ring them back all is fine and each party can hear. Restarted phone again yesterday to see if it made any difference, but just happened again just now. On an up to date Pixel ...
I'm currently on holiday in the US and have just upgraded my tariff to allow roaming in the US within my contract. However, while I do get a mobile signal here (TMobile) it seems to be calls only - no data. I've made sure my data roaming is on and ha...
I can't access network abroad as asking for a 2-step verifi. Any ideas?
hi Im in Portugal at the mo, I can call off my phone but any reason y my data will not work cheersGav
HelloI have a cellular apple watch which is all connected to mobile network however I am finding it constantly disconnects so I get the little red cross on the top and I am having to manually connect it againIve tried it with no wifi connection and n...
I have a problem. Sometimes when I call someone, I don't hear them, but they hear me. It's not about the device, because it's new and in perfect condition. What is the problem? Is there any way to stop this? P.S. Everything goes back to normal when I...
Hello!I am hoping someone may be able to help me please,Background: I bought a new phone back in June because my old one had a crack in the screen which was only going to get worse. It is a Sony Xperia L3, SIMfree, and the wireless carrier is O2, the...
