Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
having terrible signal issues and have been for a few weeks. My signal has low bars or the connection has been bad. My daughter is o2 Alsop and she is picking up 4g etc and I'm not in the same place. I feel like I'm sitting on low bars or bad lines i...
My Samsung A52 cuts out on incoming calls, vibrates only once?
Hello people.Two PAYG sims, one on old 'classic' tarrif, one on the new 'big bundle'.(Both have credit) Currently abroad.Since yesterday (that I noticed)I can receive SMS, but not send (not delivered)Cannot phone out (call failed)Calling the number f...
On 24/8/22 I tried to purchase two lines from Mobile Phones Direct - both went through immediately. I rang Mobile Phones Direct on Tuesday 30/08/22 to question why the second phone had not been delivered. I was advised to contact yourselves quoting t...
Hi I don't know if this should be placed here when I go to touch my phone to take a picture I have to tap the touch screen a few times for it to work is there anything I can do to fix this
There has now been a signal blackout for over a week with no clear indication of what is happening or when this is going to be resolved. This is shocking customer service and I teach branding & brand communications at Uni! I have had students in for ...
Dear O2 Community, I received a text message on Thursday morning that my sim card has a bar on it and I can't make phone calls, send text messages, and can't use my data. I can't call customer service as I can't make phone calls with my Sim card. I w...
HiMy number should have ported today from EE to O2.when I call my number I wish To keep, it says welcome to the O2 messaging service As if it’s moved over. However, my temporary O2 number is still in use. I’ve tried turning the phone off and changing...
So basically, I keep getting a flag come up saying that "SIM not allowed". I'm not sure what to do about this. I have this lovely, shiny new phone that I can't use and is currently just an extremely expensive paperweight... I've tried to contact O2 b...
Where can I find the code for free Apple Music ?as it keeps reminding me but have not received the code needed by Apple
