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Forum Posts

Resolved! Renewing Contract

I am trying to renew my contract and you say you have sent me a link in an email but no email has been received. I have tried several times

revp by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel Disney Plus

Please advise how I can cancel Disney Plus as my free six months come to an end. Thank you

robw by Level 1: Joiner
  • 566 Views
  • 3 replies
  • 0 kudos

Resolved! Transferred from virginmobile

I've just been transferred from virginmobile to O2, because I already had an O2 account for my mother-in-law my virginmobile won't register under my email. How can I swap the accounts around

Terryi by Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos

Resolved! Not receiving messages from my app

Good afternoon. I am trying to manage my accounts through my apps and I have been asked to enter a one time pass code. I have requested the code but have not received it. I checked with my bank and they have said that my phone number is correct and t...

Migration to 02 not working

Desperate for help. I have 3 phones that have moved from VM to 02. 2 of us are In Greece and 1 is home. The one at home is working the 2 of us in Greece arnt. The sims arrived after we left to Greece. Spent 2 full half days on 02s useless online chat...

Maureen64 by Level 1: Joiner
  • 3162 Views
  • 17 replies
  • 0 kudos

Resolved! Do I need a nano sim?

I'm upgrading my monthly plan, and keeping my old iPhone 7+, do I need a nano sim, or can I keep whatever I've already got?

Bindoner by Level 1: Joiner
  • 635 Views
  • 2 replies
  • 0 kudos

Resolved! Help

I'm in arrears as I'm struggling at the moment I've just lost my job recently and unable for afford alot however I am very back in employment and don't get a payment until next month on the 21st of July. My services and sim has been cut off and I hav...

Number Still Not Ported

I got my O2 SIM on Friday I had entered PAC code on Friday for number to be ported from another provider. Porting of number is still not done. Can someone let me know when the number will be brought to O2?

Magic by Level 1: Joiner
  • 1611 Views
  • 9 replies
  • 0 kudos

incoming calls

Apple support tried to call me from Irland, they could not get through 

helen24 by Level 1: Joiner
  • 259 Views
  • 1 replies
  • 0 kudos