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Red dot on my iphone phone icon

Hi all. Recently upgraded my sim only contract with O2. My phone is an iPhone 11 max pro.Since my new contract went live a red dot has appeared on my phone icon, I can’t get rid of it annoyingly. I’ve gone into voicemail and I have no messages. Any a...

Sandeg59 by • Level 1: Joiner
  • 6949 Views
  • 3 replies
  • 0 kudos

Apple Watch error 14

Still not sortedplaced the order 2 days ago still not connecting with error14 l

Texts failing to go

Hi since O2 took over my network from Virgin yesterday when I send a text it says failed to send but they are sometimes getting through. I read on community O2 that someone else had this problem and was told to go to settings on iPhone 11, phone and ...

LT3 by • Level 1: Joiner
  • 390 Views
  • 2 replies
  • 0 kudos

Reactivate SIM card not used for a while

I need to reactivate an old SIM card I have not used for a while. The reason is I need access to an online account which I cannot do as the phone keeps displaying the message 'sim card registration failed' and the only way to gain access to this acco...

M_B by • Level 1: Joiner
  • 1874 Views
  • 5 replies
  • 0 kudos

Resolved! Number port seems to have failed.

Hi all, I requested my number be ported from Voxi to o2. This was set to happen on the 21st of this month. Both sims went to no service over night and after popping the o2 sim into my phone it's been stuck on no service since. When logging into myo2 ...

Koob by • Level 1: Joiner
  • 833 Views
  • 6 replies
  • 0 kudos

Resolved! Zon 1 bolt on not being offered in a zone 1 country

I'm in Mexico and want a zone 1 data package as displayed 100mb for £9. I am only being offered zone 2 & 3 which is double and triple the price. All contact options to speak with anyone O2 are not working, very frustrating!!!

Rich1234 by • Level 1: Joiner
  • 688 Views
  • 1 replies
  • 0 kudos

Resolved! Abroad

Hi I am currently in turkey I have 02 travel but cannot connect to network

John47 by • Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Resolved! Not Able To Find Address

Been trying to order a monthly pay phone form the o2 website however when checking out I’m unable to find my address? Yet it still show up on all the other websites I have ordered from.

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