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Forum Posts

Resolved! Please help! Sim is still not working after bar was placed on the Sim which was only for the device

I had a device stolen- which lead me to having the device barred- The sim card was not in the device- yet the customer service advisor (after many requests placed a bar on both the sim & the device). I have had a new sim delivered- still not working....

RJ90 by Level 1: Joiner
  • 951 Views
  • 1 replies
  • 0 kudos

No Caller ID

Hello,I recently moved from a physical to eSim in my iPhone 12 Pro Max. Since this change, I have been unable to receive any incoming Caller ID. Instead my phone shows "No Caller ID" whenever I have an incoming call. I have called O2 but no help - ha...

Oliver4 by Level 1: Joiner
  • 487 Views
  • 1 replies
  • 0 kudos

Resolved! Screen is unresponsive

My pixel 6 screen is unresponsive to touch. the fingerprint sensor doesn't even come up. I've started in safe mode, and restarted the phone and nothing works.

Gabby22 by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

2 data plan synced to my Apple watch

Hi,I got my Apple watch in December. Straight away I had issues , where 'No data plan' was displayed on the watch. I contacted customer services back then but they couldn't help. So i posted on the forum where the issue got picked up by someone. A we...

BeloBe by Level 1: Joiner
  • 1311 Views
  • 2 replies
  • 0 kudos

Resolved! Unblocking private numbers

How do you unblock private calls that you receive that you do not have the numbers for.

Mel9 by Level 1: Joiner
  • 1030 Views
  • 1 replies
  • 0 kudos

Apple Watch Data Issue - Anyone been able to get it to work?

From the volume of posts, (myself included) there seems to be an issue at O2 setting up mobile data to Apple watches.Oops error codes, then stuck on activating.The O2 folks here have been great getting past the errors, but days of ‘O2 Activating’ wit...

Anonymous by Not applicable
  • 4156 Views
  • 28 replies
  • 0 kudos

Resolved! How to enable Wi-Fi calling on Oppo Find N2

Hello! I am using Oppo Find N2 that has been bought no in O2 shop. The option for Wi-Fi calling does not exist, which I assume is due to it not being enabled. Any suggestions from anyone? Many thanks,Arnold

Arnie by Level 1: Joiner
  • 663 Views
  • 1 replies
  • 0 kudos