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Migration from Three to O2 - still no data after weeks

Hey,Hoping someone here can help me or an O2 support expert can assist.I was a trouble free Three mobile customer a few weeks ago, but then our mobile network accounts were moved to O2. We were assured this would be seamless.Last Monday afternoon the...

NJH08 by • Level 1: Joiner
  • 885 Views
  • 3 replies
  • 0 kudos

Resolved! Direct debit change

Been informed by bank that a new direct debit is being set up, o2 haven’t sent me any info as to this happening. Can you confirm this is the case?

Octopus1 by • Level 1: Joiner
  • 2649 Views
  • 3 replies
  • 0 kudos

Resolved! Unknown caller and no 4G

I've tried customer services umpteen times and they have been unable to solve 2 problems I have with O2 at the moment. I upgraded my contract and changed from a 4G sim to a 5G sim but in doing so my phone has been unable to keep 4G.. I'm not in a 5G ...

biggles911 by • Level 1: Joiner
  • 3078 Views
  • 14 replies
  • 0 kudos

Can't make phone calls whilst abroad

My phone will not make phones calls whilst in greece. I've tried everything suggested on many forums. It just calls then stops and cancels my signal, any ideas thanks

01234 by • Level 1: Joiner
  • 766 Views
  • 2 replies
  • 0 kudos

Resolved! Galaxy Zip4 Fold

Screen has just gone black and even when i turn it off & on it wont come on, front screen is ok

Niko1 by • Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! My new O2 phone sim.

Hello, i have just changed from Sky to Virgin media.Included in the package was a sim card which i received from O2 yesterday.As i am already a O2 customer using a monthly paid sim i wish to do two things.1. change my existing number to the new sim ....

Unable to make receive text call

hi wrenched over from virgin kicking and screaming. Since coming over I have had no access to mobile data, several calls still haven't fixed this. Tried all the "fixes" still nothing Have sent out a replacement sim card to try but now I am unable to ...

No text messages and selected incoming calls

Hi, My number was ported to a Vodafone SIM fraudulently recently. I have it back, but cannot receive Text messages and only receive selective calls (i can find no pattern). O2 customer care are not very useful. Had new SIM card, done a network reset ...

Airth71 by • Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch eSim Reset

Can any techs from O2 on here help with an eSim reset? customer service on the phone couldn't help and quoted a 24 hour timescale for a callback

ben_luney by • Level 1: Joiner
  • 904 Views
  • 3 replies
  • 0 kudos
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