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Forum Posts

Resolved! Not Able To Find Address

Been trying to order a monthly pay phone form the o2 website however when checking out I’m unable to find my address? Yet it still show up on all the other websites I have ordered from.

Resolved! Sim not activated after swap. It has been 3 days.

My old sim has been deactivated following the swap, but my new SIM, despite being recognised as an O2 SIM by the phone, has not been activated. I can't call 202 for help because neither SIM works now.

Paul1610 by Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Resolved! O2 contract terminated after requesting a PAC code numerous times

Hello, So I recently purchased a new phone/SIM with O2 and took out a contract around 2 - 3 weeks ago. I decided to move my number and ported it over from Voxi. This took a while (probably 4 - 5 days in total) during which somehow both sims were acti...

Akh40 by Level 1: Joiner
  • 711 Views
  • 2 replies
  • 0 kudos

‘Lost’ mobile number

I joined 02 (put sim in phone) on 13/6, gave 02 a PAC code and the number was ported from giffgaff to O2 on 14/6. giffgaff have confirmed my giffgaff sim is deactivated so no going back. Over a week later, 02 have not applied my old mobile number to ...

Xris by Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos

Resolved! going to Dubai

Hi I am gong to Dubai . I want to use data their does any one have any idea what should I do

Gary20 by Level 1: Joiner
  • 651 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin media -> 02. No way to identify Sim?

A long shot for anyone who may know. My wife has received a sim card from 02 to change with her Virgin media sim. One big problem though... she has 3 Sims with Virgin, 1 is destroyed (still being payed), two are still completely functional and workin...

Anbidian by Level 1: Joiner
  • 699 Views
  • 1 replies
  • 0 kudos

Resolved! PAC number - not impressed

Joined O2 on Saturday. Decided to keep my number of over 22 years. (This is now Thursday).So stated sim comes next day, complete and utter nonsense, came on Wednesday. 4 days later! There is a reason why this is not good. My current sim ended on Thur...

ally_s by Level 1: Joiner
  • 766 Views
  • 5 replies
  • 0 kudos

Notification

Between 3 and 4 on the morning I get an American voice that tells me the time every minute and tells me I have no new notifications

Cakey by Level 1: Joiner
  • 396 Views
  • 3 replies
  • 0 kudos