Get tech support for your O2 issues

O2 made a complete mess of porting and no customer service

Here is my tale of woeGot a new Rolling plan sim a week ago, Wednesday, filled in the porting form online, Thursday got a message from O2 on my EE (contract) number, transfer in progress will be done by 6pm, my EE sim stopped working within a hour bu...

Resolved! Number switch taking over 24 hours

Hi, I am waiting for my number to switch over to o2 have been over 24 hours without a working SIM.

New SIM card

I received a new sim on Sunday and messaged to have it activated. Got a message back to say O2 was too busy! Have tried again today twice to get this sorted. Still waiting for a 6 digit code to proceed. I cannot use my phone with the new sim - unacce...

Resolved! New customer to O2, atrocious service so far and cannot port old number over

I have recently moved to O2 from EE, only because I cannot get reception at a particular property with EE. I ordered an O2 pay as you go SIM card and set up a rolling plan on it. and have been trying to get my old number ported over for a week after ...

Code 08 with Apple Watch

This is driving me up the wall, code 08 on Apple Watch app, O2 doesn’t ask me to log in, goes straight to code 08 page. Definitely thinking of changing service provider.

Resolved! Switching to o2 - Help!

Hi, I currently have one a contract with O2 and one with Three. I want to switch my Three number to O2. I used the app to request a switch, but have now received an email to say they will switch my Three number with my O2 number. Effectively cancelli...

Resolved! Split port

Hi, I've recently ported over my number from three to o2 but it doesn't appear to be working properly. I can make outgoing calls and texts but can't receive incoming calls and texts, they are automatically going to my old phone which is still showing...