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Calls from one phone not always ringing on mine

When my wife calls, sometimes my phone rings normally, sometimes her call goes straight to voicemail, sometimes nothing happens at all. This doesn't happen with any other caller. I've tried blocking her and then unblocking, but that hasn't solved the...

Hornet by • Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Apple Watch ultra data setup code 14

I have rang about a week ago the guy said it will be sorted in 3 days still the same code coming up. I have had the watch about 2 weeks and am getting frustrated that I am not getting anywhere.i have read on here about a esim reset can anybody help p...

Ander by • Level 1: Joiner
  • 415 Views
  • 3 replies
  • 0 kudos

Resolved! I seem to have lost my network

I'm currently in Northern Cyprus my screen broke whilst here I had a replacement fitted but my phones comeback working but I seem to have lost my network I can't find data roaming or data usage as I did. I only had an SD card in before but now thinki...

Tim858 by • Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! Two phones with same number

Just got a new mobile but want to keep the old mobile working also. Can I have a new SIM for the new phone but keep the same number in my existing PAYG tariff for both phones please?

ToneW by • Level 1: Joiner
  • 1150 Views
  • 1 replies
  • 0 kudos

Calls dropping

I am in Greece for a few weeks. My telephone calls made and received keep dropping. I am using a 4G service with Cosmote and the signal is strong. I have lost count of the number of calls I’ve made to O2. I ask for a call back if the call drops. It’s...

Bill2448 by • Level 1: Joiner
  • 524 Views
  • 4 replies
  • 0 kudos

sim-card connection

Hi, my sim card not working, please help me why, many thanks this is the number [personal details removed]

Diaco by • Level 1: Joiner
  • 283 Views
  • 1 replies
  • 0 kudos

Multisave

Hi I had multisave on my contract (6sims), however when i ordered a new sim and transferred in a number it seems to have been lost. I resent the loyalty text which came back with the normal 3 days… 3 months later and numerous phone calls later, each ...

pablocow by • Level 1: Joiner
  • 500 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock phone

Hi has anyone tried to get an iPhone 6 unlocked that is locked to O2? I am no longer a customer so can’t use myO2 app and I have tried to message on Facebook and Twitter and they are not responding. Many thanks

Roaming not working - Italy

Hi,need urgent help as I’m stuck at airport. My phone connecting to a network but not connecting to data (just says E). I’ve rebooted multiple times, tried to select network manually (won’t connect to any that way), changed my APN to the correct one....

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