Resolved! Number port stuck
@O2Emmaplease can you help? I'm porting from Plusnet to O2. My Plusnet SIM stopped working yesterday but my old number still hasn't been transferred. It seems to be stuck.
Forum Posts
Resolved! Using my phone abroad
How do I use my data abroad? My wife and daughters phones work fine, mine will not go online at all!
Resolved! Wi-Fi calling on iPhone 7
Hi, I am trying to set up wi-fi calls on my iphone 7. Despite turning this on in settings etc. , I just keep getting a message to 'refer to the O2 website', but cannot find any further information . Please can you help?
Resolved! My O2 account
I can’t get into my O2 account. Keeps saying something went wrong
Unable to use my new pay as you go sim abroad.
Hi. I’ve recently bought a pay as you go sim but it won’t work abroad. I sent it back to the U.K. for my sister to try and it works. She’s sent it back and it’s still not working. Can you check that it is set up to use abroad? I particularly asked fo...
Resolved! Can't change username - email already registered
Bit of a rigmarole. My son recently bought a Virgin Volt broadband & tv package which included an O2 sim that he didn't need. As my own O2 contract was finished, and his new sim deal was better and cheaper, I offered to pay the sim part of the contra...
Recently unable to receive calls send texts downstairs at home Better device upstairs
Recently I appear unable to receive calls and send texts when downstairs at home , voice mails delayed coming through . Better service when upstairs - this is only over last few months before that there wasn’t an issue
Apple Watch ultra not activated. Had it a week
Got an Apple Watch ultra last week. Went through the pairing etc and got an error code whilst it was activating. Looked in the Apple Watch settings on my iPhone and it said activating. Left it alone for a few days and it’s still saying activating and...
Resolved! topup
i have been charged twice for my pay as you go topup
Resolved! Apple Watch code 14
I’ve copied this but I’ve got same issues o2 have been appalling I wish I recorded the phone calls and out comes ! Any help would be much appreciated!5 hours on with o2, no solution found to fix even after an esim reset. This is an o2 issue and they ...
