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Forum Posts

Resolved! Wrong monthly charges

HiI signed up for £5 per month incl. of VAT so why is my bill showing £5.50. Please can you rectify?below is the order details:Item(s) ordered: 1 O2 Sim Only 10GB £5 £0.00 2 Standard Delivery £0.00 Order number: ms-324081198VAT Included: £0.00Total: ...

IMASHK by Level 1: Joiner
  • 416 Views
  • 2 replies
  • 0 kudos

Struggling to get even 3G

Hi, over the past two weeks I have been struggling to get more than a weak 3G signal when at home. I’ve never had an issue before, and the network checker is showing everything is ok.The only thing that is different is we currently have no Broadband,...

DJBlondie by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

E sim

I would like to swap my physical sim to an E sim, so that I can insert a company SIM card into my iPhone 13 Pro

Lewis15 by Level 1: Joiner
  • 435 Views
  • 2 replies
  • 0 kudos

Resolved! O2 app issues

Hi I’ve tried to get the app and it keeps telling me something g went wrong

Sianjane by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Resolved! importing number from ee

HiI have purchased a sim from 02 and put the new 02 sim in on Thursday night, I am still waiting for my new to change over. I ordered the sim and gave pac code Wednesday before 5pm it states on 02 site 1 working day and should of been done Thursday.I...

Kate80 by Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

SMS and MMS Messaging

I am experiencing problems sending SMS and MMS messages. I can send to some mobiles but not others. Why

DSH by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Resolved! Message that number is not recognised

Callers tell me that they are dialling the right number but receive a message that the number they dialled is not recognised.On being notified of a caller I returned the call to the right person showing they had my correct number.

leghorn by Level 1: Joiner
  • 1492 Views
  • 1 replies
  • 0 kudos