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Phone barred

Due to misunderstanding a phone bar has been placed on my device, it's not been working for three days now and I've spent over 6 hours on help number with various different people who have all passed me off to others before eventually not resolving t...

Unlatching from o2

My partner gave me her old Huawei phone a few years ago, she was with O2 and so was I. I'm now trying Lebara but my phone won't accept the SIM without a code. I applied to O2 for a code and got this message back. Dear Steven Thank you for your unlatc...

Resolved! Phones stopped receiving emails.

We have two phones recently transferred from Virgin. Until today they appeared to be working fine but suddenly we are not receiving emails on either of our phones. Both phones are linked to our Virgin account and this is happening to both phones and ...

KdSUD by • Level 1: Joiner
  • 1470 Views
  • 4 replies
  • 0 kudos

Unknown number on ALL incoming calls

I've been migrated over from virgin and now ALL incoming calls are unknown numbers. I've had a new sim, called customer services numerous times to be told everything was set up right on their end and taken my phone in store as requested by customer s...

How do I get new sim card holder?

Just bought Motorola G13 and currently have a Samsung SM-J510FN but Curry's say sim does not fit and I need a new holder. Can anyone point me in the right direction please? Many thanks T

Taff_D by • Level 1: Joiner
  • 2189 Views
  • 14 replies
  • 0 kudos

Help with codes

Hi there,My name is Nicola Scott. I am trying to reset my security question as it is saying I have got it wrong. However, when I tired to do this, is sent a code to my phone. My phone has been stolen which is how I discovered I didn't know the code! ...

N-Scott by • Level 1: Joiner
  • 746 Views
  • 5 replies
  • 0 kudos

Resolved! How can I contact customer services.

How can I contact customer services online? Since transferring from Virgin I can't make or receive calls and the website is absolutely useless. I can't call any numbers including 202.

TR3 by • Level 1: Joiner
  • 792 Views
  • 2 replies
  • 0 kudos
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