Get tech support for your O2 issues

4G Icon - But No Signal

Recently, there is about a mile around where I live where the 4G icon is visible on my screen, but I can’t actually load anything on data. This is despite the O2 website telling me that the coverage is good enough for both inside and outside usage. I...

Resolved! Keep my number

I want to keep my sim number enter new sim I find I need Pac code please help me keep a mobile number and refund my data to sim I entered

Internet problems

For the last 2 weeks everything I leave the house I loose Internet connection on my mobile

Virgin o2 switch

Since the virgin o2 switch I can on longer receive calls or sms messages, I've been in store got a new sim (this is my 2nd one) but was told it is a port issue, I rang for help and was told it should be working in 4 hours but 24 hours later and still...

Resolved! Changing a bank account via the apo

Might be being stupid but can’t find ANYWHERE on the app to change my bank account details. Anyone have any tips?

Resolved! No internet access when I’m out of my house

Hi since the change over from virgin on wed I am unable to get on internet outside my home can’t access any of my apps no messenger or fb

Resolved! How does the app work with 2 O2 Sims?

How does the app work with 2 O2 Sims

Resolved! Cracked screen

Hi. I need help with a cracked screen on a Samsung galaxy S23 ultra. I was on the phone this afternoon, and my grandaughter accidentally knocked it out of my hand, it fell on the floor, screen down and i now have a cracked screen. Can this be sorted ...

Resolved! Unlock phone

Hello, my daughter had my old phone, then switched to a different handset (same number - ending in 984). We sold the old handset and the person we sold it to says it's locked (we sold it as unlocked as we assumed it was). Please release the old iphon...

My O2 down?

Hi all, is My O2 down, I can't sign in via the app or website no matter what I try, the app says nothing & just nopes out whilst the site says something needs fixing on O2's end? I've checked their social media pages but there's nothing mentioned and...

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