Get tech support for your O2 issues

No caller ID on incoming calls

Since getting the new i phone and sim, all my incoming calls show no caller id. I receive many calls a day and it’s very frustrating. I do not have this issue with text messages or voicemail. I am unable to block anyone though, as when I do, their ca...

Resolved! Roaming Gran Canaria, Spain

Just like to know if my uk data 100gb can be used free of charge in Europe I came accross from virgin and it did If it is free what does this mean “Data Roaming Monthly Cap £51.50 Inc. VAT”Thanks

Problem getting on app as now upgraded gone to a sim only package

I have a problem getting into my account through app as I have just changed to a sim only package I keep changing my pass word but it keeps saying my email & password do not match up I had this problem before can you check what email you have fir me ...

1 pound earbuds promo code problem

Hi I am having problem with my £1 earbuds promotion code when I add it to link which o2 sent me it wants me to pay full price instead of the £1 which I should pay, please help

Mobile data

Why is my mobile data not working?

Wi- fi signal outside home

Since O2 took over Virgin Mobile contract I am unable to connect with internet outside home.

Resolved! O2 restricted 18+

Need to get 18+ unrestricted. But my account lists me as a business user incorrectly

Going abroad

Why won’t my 4g work in Italy?

Wifi calling

Unable to enable wifi calling. Advised that I need to contact O2 to enable wifi calling on my device.

Resolved! 18+ Restrictions

Keep trying to lift the 18+ restrictions on my account. I did not request these. O2 planted them and now the only help seems to be a ******ing chatbot that only work office hours and is too busy at the moment. Virgin was who I signed up to. I could a...

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