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Pixel 7 mobile data issues

I'm having issues using mobile data on my Pixel 7. It will just say 'no connection'. Coverage is fine etc. It will only work if I reset all my network settings, which erases all my previous WiFi connections so isn't ideal, it also stops working withi...

Resolved! SMS over wifi

Hi does O2 now give SMS messaging over wifi, specifically for an iPhone 12? This is critical for me in moving back to O2. There are various old threads on the subject, but I can find nothing on the O2 website. It is critical for me given how much sec...

Resolved! Claim

I need to claim my iphone insurance for damage

Resolved! Saving of login and password

Just joined O2 from Virgin mobile - few problems getting into my account website - so said yes to saving login and password. Now that I've managed to get to grips with my mobile account I'd like to change "save" to do not save and then can create a b...

Resolved! transfer from virgin mobile

My wife's account has been transferred to O2 from Virgin but it has my email address on it and I also have an account with O2 in my name. We can't access Lynne's account with the id and password supplied.

O2 Stuck on Activating - Apple Watch Series 8

Hello, I recently purchased an Apple Watch series 8 and set up an O2 Data plan with it during the setup process. I was told it was normal to take longer than 24 hours to activate but it’s been quite a few days now and still absolutely no sign of acti...

Transfer old nunber

Please can someone help! Been trying for a week to get my old number transferred to o2, filled in online form myself twice and spoke to customer services in Friday who also did it but it still hasn’t worked.

Resolved! Sony Xperia IV faulty

Hello, I want to inform you that the Sony Xperia IV is faulty, I am having serious issues trying to use it as a phone. The receiver cannot hear me at all well. I have seen this is an issue online, many people are concerned about it. what are you doin...

Phone not working in EU

I recently got an O2 Sim to use for calls while in their EU countries included in the tariff, but when I got to Greece, calls 'failed' and no one can call my phone either... any one know how to fix this? I am on the £20 a month pay as you go plan tha...

Smartwatch delivery and phone number change 🤯

HiI've just bought a smart watch via a call handler on 202.He sent me a message to respond to and it says I've changed my number, I want to keep my own numberAlsoThe call handler said I could get my delivery click and collect but when I went to chang...

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