Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Cannot Set Up Mobile Data on Apple Watch Series 8

So purchased a new Apple Watch Series 8 from the 02 store and also switched my contract from a different provider to a sim only deal with 02 to allow my watch to use cellular data. I waited until my new sim was active and my number had switched from ...

Robmk85 by Level 1: Joiner
  • 1305 Views
  • 7 replies
  • 0 kudos

Resolved! New Sim Not Working

I have a new sim which arrived today, I have an Xperia IV 10 and it says the sim isn't working - I can't find a support chat, can you send me a link?

timtom by Level 1: Joiner
  • 478 Views
  • 2 replies
  • 0 kudos

Resolved! Safesearch

I want to turn off safesearch parental lock, I am 60plus years of age, children all grown up and gone away ?

DJK by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! silent calls

Hi , I seem to be receiving lots of silent calls. I don't hear the mobile ring and no message left. Just indication of missed call. The last few days, 07802 230426, 07802 288553, 07806 491735, 07497 004913 . When I have rang the numbers I get message...

Phoenix52 by Level 1: Joiner
  • 560 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile data on iwatch not working

I’ve had an iwatch 8 for about a month no problems at all apart from today when i tried to activate my mobile data and it won’t turn on, it says no sim and no connection I’ve checked my o2 app and my plan is active with enough data etc so everything ...

Roberto81 by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading Phone

Hi, So I am looking to upgrade my current phone Samsung Note 10 to the new Samsung Z Fold4, now when I go to upgrade I get hit with "Would you like a new sim?" I assume this is because my current phone uses a 4G sim and the new Fold is 5G. My worry i...

ChrisNI by Level 1: Joiner
  • 297 Views
  • 1 replies
  • 0 kudos

Error 106

Hi, I recently joined O2 and have been trying to set up a data plan on my Apple Watch. I keep seeing the error code 106 and am told to contact support. I have restarted both Watch and phone several times but have not had any success in fixing the iss...

NF1506 by Level 1: Joiner
  • 492 Views
  • 1 replies
  • 0 kudos

Resolved! My roaming is not working in Spain

I’m in Spain. I turned on my roaming. I received text messages from uk but I’m not able to make a phone call.please help

Rezraz by Level 1: Joiner
  • 12882 Views
  • 1 replies
  • 0 kudos

Resolved! Help with my phone number being transferred

Hi could someone please point me to the the right place or person I submitted my pac code to o2 on Friday morning last week 6th an I waited up until Tuesday 10th before rining customer service about it, the lad I spoke to said nothing had been submit...

Shaf by Level 1: Joiner
  • 444 Views
  • 3 replies
  • 0 kudos

Resolved! Calls diverted to wrong number

When my phone is either busy or out of signal, my friends and family have been diverted to a wrong number when they are trying to call me. How can I turn off the divert or correct the number???