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Forum Posts

Resolved! 02

Does 02 customer service need to ask for your 3 card number on the back 

Kaitlin2 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Resolved! Visual Voicemail

Constantly bombarded with this message, probably 20 times a day Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help.

Voicemail access

I'm travelling abroad in Canada and can't access voicemail. The automated message is not helpful. The 901 number doesn't work.

Ipound by Level 1: Joiner
  • 841 Views
  • 4 replies
  • 0 kudos

Mercedes Me app not working on O2 network

I have a Mercedes EQA electric car and use the Mercedes Me app to connect the car to my iPhone 13 Pro Max with IOS 16.4. On WiFi the app works. Once on the O2 4G or 5G network the app now does not allow connection to the car. This problem has been on...

Resolved! Age restriction after swap

How do I get the age restriction lifted off my phone as I’ve been swapped to o2 from virgin and I’m 35years old

ceejay-1 by Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

Resolved! Can't text

I had my phone stolen on Monday and had a replacement sim from your Shrewsbury store I rang your customer service line to get them to swap the number to the new sim ever since then I have been unable to send texts. I rang earlier today only to have t...

Millie4 by Level 1: Joiner
  • 251 Views
  • 1 replies
  • 0 kudos

Resolved! Tarif

Hello i chnage my tariff to unlimited but i need to wait 1 month before i used it i want it now that is why i change my tariff

Dexter3 by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

Resolved! O2 app unavailable

I am currently trying to check my O2 bill,but the app is "unavailable " .Any ideas?