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Forum Posts

Phone not making calls

My phone is not making calls, is this an O2 SIM issue? Network coverage is good and my package has unlimited minutes.

Dunnk by Level 1: Joiner
  • 467 Views
  • 2 replies
  • 0 kudos

Can's sign in

I can't sign in to my 02 because I am not receiving the verification email.

Jacq by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Call failure

I am unable to make or receive calls 

Zoe79 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Wifi access

Hi, I cannot get wifi even when I have wifi switched on and data roaming enabled. I am a rennet transfer from Virgin mobile, can you advise?Thanks

TS08 by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

virgin to O2 switch

my sim stopped working after the virgin to O2 switch over Cant phone or text anyone

scott01 by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! 0800 Numbers

I have just switched to O2 and kept my existing iPhone. I am unable to call any 0800 numbers. I have used my colleagues Vodafone mobile and was able to call 0800 numbers. Any advice welcomed. Thanks.

DPatch42 by Level 1: Joiner
  • 1170 Views
  • 3 replies
  • 0 kudos

Resolved! Cut off

Hi, I contacted o2 yesterday and you cut me off to cancel my Apple Watch plan and the representative just cut me off. I didn’t want to cancel my phone plan, just my watch plan. I need my service plan back

Naveeenx by Level 1: Joiner
  • 1145 Views
  • 8 replies
  • 0 kudos

Plan

Hi I am having problems finding out my data balance

Resolved! how many rings on O2 phone if answer phone is off?

I need to know the phone will keep ringing UNTIL answered (or at least for say 5 minutes). I need this because it is the only way my disabled husband can get my attention when he urgent needs help. Telling him I missed his call does not help.

Mandy14 by Level 1: Joiner
  • 800 Views
  • 2 replies
  • 0 kudos

Change number from ee to 02

I had a contract with ee that ended so took up new contract with o2 but wanted to keep my number Gave pac code to o2 and after 2 days numbers swapped over only problem is calls seem limited yesterday some would come through but my voicemail goes to e...