Get tech support for your O2 issues

My 02 app

Hi every one I just wonted to know if any one else had this problem I had a credit added to my account and my 02 app 0 its self should it do this mid way before my bill comes out as every time I get a credit it does it I didn’t think it should do any...

Phone

My phone will not charge or turn on. I am having to use another phone but without my sim as I have not done a back up today.

texts with credit/debit card payment security codes stopped arriving

Hi, in the last 48 hours, texts with credit/debit card payment security codes suddenly stopped arriving. These were from three different providers, one a bank. I have never experienced this problem before but still checked that they each had the corr...

Data issues

I have been told for months that a mass is down in my area hence why I can’t connect use my data. Still months on mass still out. I’m obviously paying this every month and can’t use it. Can I claim money back or cancel my account as I’m not getting t...

Top up required

HiMy daughter wants to pay for a top up on her phone ending in 8393.We are on holiday abroad and don’t know what the mobile broadband number is

Poor signal since switching from virgin

Since moving to O2 from virgin our signal is very hit and miss.

Log in

Hi there can’t log into my o2 account can you help

Using phone abroad for first time

Can anyone help please, I am due to travel to Italy on Friday - do I need to activate anything on my account to ensure my phone will work?I had problems with my last provider EE when I first travelled. I called customer services yesterday but i am no...

Travelling abroad

Please could someone please contact me regarding travelling abroad and also my bill

Resolved! Esim

Please, I switched my SIM card to eSIM and I have not received it yet

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