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Resolved! Nano sim

Hello,I have an O2 monthly package. I have just bought a new phone, a sim-free Samsung Galaxy A14-64 GB, and I want to switch to using that as my phone for the O2 package. The Samsung instructions tell me to insert a nano sim. Is that something O2 su...

Ray9 by • Level 1: Joiner
  • 1468 Views
  • 3 replies
  • 0 kudos

unable to receive verification sms

Hi I am hoping someone can help, I have had my number ported over from EE to o2 on Tuesday, i had to have a sim swap yesterday in store as the number would not link with the iPhone after porting to set up i message and facetime, that seems to have so...

Jo1232 by • Level 1: Joiner
  • 990 Views
  • 2 replies
  • 0 kudos

Faulty iPhone

Recently upgraded to the iPhone 14plus. turned out to be faulty. o2 being unhelpful

Ozzy1968 by • Level 1: Joiner
  • 877 Views
  • 3 replies
  • 0 kudos

No data when abroad

Hello, I am not happy. I am customer of o2 for 10 years. I travel regularly overseas including outside the EU and Data roaming has always been automatically available and you charge me on my monthly bill for usage. I have just arrived on an overseas ...

Tim11 by • Level 1: Joiner
  • 1259 Views
  • 4 replies
  • 0 kudos

Voicemail notification not working

I changed my tariff over the phone to a sim only tariff and since then, I do not receive notification of voicemails on my iPhone 13?? The person calling can leave a msg but I do not get notification unless I dial 901,please help it’s driving me crazy...

Tonylb72 by • Level 1: Joiner
  • 2174 Views
  • 1 replies
  • 0 kudos

Resolved! Lost phone

I lost my phone and ordered a new sim. Now I'm trying to activate the sim on a new device but it's asking for confirmation from the old lost phone. How do I activate new sim?

Ac3 by • Level 1: Joiner
  • 671 Views
  • 2 replies
  • 0 kudos

poor signal

i am in whitechapel east london and i am experiencing constant signal drop out?

3G Issues

Hi So I have moved my whole family over to O2 from Vodafone but I find when the phone is in 3G mode its unable to access date just make phone calls its extremely weird It happens with all 3 family phones, an Iphone 14 and Iphone 13 and an Iphone 12 A...

Benarbia by • Level 1: Joiner
  • 449 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel disney

Hi I have disney through my o2 account. How do I cancel disney?

SophiaR by • Level 1: Joiner
  • 1110 Views
  • 4 replies
  • 0 kudos
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