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Forum Posts

faulty sim

My sim has started causing problems since i moved over from virgin 

ShirleyH by Level 1: Joiner
  • 320 Views
  • 1 replies
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False incorrect number dialed message

Car breakdown, RAC texted regular updates. Patrolman arrived, said I gave wrong number. He demonstrated incorrect number dialled message but agreed it was the right number. Wife present, so rang my mobile which connected OK. Can someone please explai...

jstvj by Level 2: Apprentice
  • 527 Views
  • 1 replies
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Resolved! Annoying balance messages and SMS

Hi, I used to have an older Samsung Galaxy that I recently replaced with a Google Pixel 7 pro. I just kept on using the O2 SIM card in the new phone. I have a rolling pay-as-you go subscription where money is taken off my account once a month by debi...

Aeglyss71 by Level 1: Joiner
  • 2451 Views
  • 1 replies
  • 0 kudos

I have a cctv internal security camera connected via wifi, I can no longer connect outside to house,

I have a cctv internal security camera connected via wifi, I can no longer connect outside to house, even connected to a strong wifi, it will only connect in the house, obviously if I have video doorbell a Ring Video Doorbell it would not work? My Wi...

Resolved! Data usage

My account states I've used almost all my monthly data allowance whilst my phone states I've used barely any. What's happening?

Calls

I can not make nor receive calls! I have tried aeroplane mode, turning on/ off and updating software. All to no avail. Please help!!!

Danika by Level 1: Joiner
  • 548 Views
  • 3 replies
  • 0 kudos

Only wifi available

Hi. Phone stolen, so reverted to my old Samsung a70 and ported from ee to o2. Over 2 months ago and no network only WiFi connectivity. Reported multiple times and still waiting on tech support. Meanwhile I'm being charged!!! Advice sought please

Sarah_G by Level 1: Joiner
  • 482 Views
  • 2 replies
  • 0 kudos