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Forum Posts

Resolved! Alexa

This question was asked a couple of years ago but the answer may have changed. Is it possible to link an O2 mobile account with my Amazon Alexa account so I can make calls using Alexa? Looking in the Alexa but it looks like it is still only possible ...

Vikash by Level 1: Joiner
  • 1276 Views
  • 2 replies
  • 0 kudos

caller (non-) recognition

I use a Samsung Galaxy S8 on Android 9. Joined O2 from EE 5 weeks ago; seemed ok at first, but after a fortnight my wife's phone calls started showing 'Unknown' instead of her name on my incoming screen (and in History), although she's been registere...

DCross by Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos

Resolved! Fraudulent iphone order

I received a fraudulent call about my account earlier this evening and informed o2 about it. Checking my account on line and there is an order for an iphone which I have not asked for.

mike33 by Level 1: Joiner
  • 778 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

HelloHow do I send you my PAC code so I can transfer my old number to my new o2 account? Thank you Will

will_1 by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile data not working

My mobile data isn't working despite having full signal. I have tried all the suggestions given by O2 and none of them work. It worked fine up until I returned from a country not included in the O2 travel Europe zone.

Resolved! New sim but can’t message to ‘SWAP’

Hi there, I was unable to get any data on my old sim, it would make calls only. I have been sent a new sim and asked to keep my number. I have received a new SIM card and was told to text 20220 ‘SWAP’ However the text will not send, I assume because ...

Resolved! Scam or not?

Had several phone calls from different telephone numbers offering me 40% off my next O2 bill. Today they sent me a one time code to use and stated I must beware of scams. Tel No they used was +44 20 3038 6814.Confirm this is a scam please.

Grey2 by Level 1: Joiner
  • 621 Views
  • 1 replies
  • 0 kudos

Resolved! Security code

I have received a security code I did not request. It came around the same time as I received a call from a number I did not recognise

TommyG by Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

Resolved! couple of problems

Hello I have been with O2 for some time now and since day one I never had a good coverage.By that I mean I cant use the internet unless if I connect to a wi-fi, and I noticed other people from other networks can talk over the phone where I cannot - f...

Resolved! PAC

Can I have my PAC code please

Sue0808 by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos