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Forum Posts

Resolved! O2 restricted 18+

Need to get 18+ unrestricted. But my account lists me as a business user incorrectly

Maestro16 by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Wifi calling

Unable to enable wifi calling. Advised that I need to contact O2 to enable wifi calling on my device.

Djb5068 by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

Resolved! 18+ Restrictions

Keep trying to lift the 18+ restrictions on my account. I did not request these. O2 planted them and now the only help seems to be a ******ing chatbot that only work office hours and is too busy at the moment. Virgin was who I signed up to. I could a...

Resolved! Cancelling a mobile subscription

We need to cancel the O2 subscription on my wife's mobile but she can't remember any of the information required to log in.I am retaining my subscription for the time being and pay both from my bank account.How do I contact a real person to get help ...

MikeH2 by Level 1: Joiner
  • 611 Views
  • 1 replies
  • 0 kudos

In Cyprus

Hi, I’m currently am in Cyprus but haven’t received any notification to change to being in Cyprus. Help please!!

Vicbazza by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Fluctuating 4g

I get my wifi from 4g. L372ebwhen I check speed with Okla it first shows approximately 37 mbps. If I check again a few minutes later it drops to below 2 mbps. when it shows the highest speeds it often fails when uploading. any advice please

jg by Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Roaming

Could you please guide me how to activate roaming as I am travelling to Rhodes(Greece)Also, I downloaded the app and is not working. I have changed the passwords several times and I could go in just ones using the app.

Lily8 by Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Data worked in Seville but not Malaga

Hi,travelling around Spain for 10 days and the last 2 days I’ve been in Seville with no data issues as soon as I got off the plane. Today I travelled to Malaga and suddenly it says full bars but ‘E’ only so won’t connect to date. Have tried switching...

Resolved! Apple Watch

How to connect apple cellular watch ? Do I need a separate contract 

Sean10000 by Level 1: Joiner
  • 454 Views
  • 1 replies
  • 0 kudos