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Forum Posts

Resolved! Apple Pay

Hi am I able to top up by Apple Pay or only card or credit etc ? And also Iv tried to change my tariff to the rolling plan one £10 pm 10GB etc can you please check if Iv done it? Thank you

Ang74 by Level 1: Joiner
  • 570 Views
  • 1 replies
  • 0 kudos

CNnot pair Apple watch

Hi I unloaded my Apple Watch as the cellular hasn’t been showing, when trying to repair the plan isn’t showing. I don’t want a new plan as I am already paying for, clearly not working and been paying for nothing. Please advise.

IP1 by Level 1: Joiner
  • 504 Views
  • 5 replies
  • 0 kudos

correct APN settings for monthly data only 02 sim card

Hi I have recently purchased this monthly 'data only' sim for a netgear mobile router. I am experiencing problems getting onto mobile data. Can anyone confirm the correct apn details I should have entered please. Many thanks

yosimm by Level 1: Joiner
  • 1334 Views
  • 2 replies
  • 0 kudos

I watch doesn’t work

I can't connect the watch to the O2 data and phone calls plan error 14

Josias by Level 1: Joiner
  • 315 Views
  • 3 replies
  • 0 kudos

Billing Issue

Hello, I had a 14-day period to cancel my contract with you which I did. This morning I received an email that I have an unpaid mobile bill. Can you please help me to solve that issue

Resolved! Restoring voicemail forwarding settings

I used my androstore my call id phone to set up forwarding to voicemail for all calls before I went abroad for two weeks. On my return the phone's call setting shows call forwarding "disabled" and digging through these messages and trying MMI codes I...

45AMH by Level 1: Joiner
  • 506 Views
  • 2 replies
  • 0 kudos

O2 Referral & Mobile Phones Direct

I know, probably not the place for assistance, but trying all angles. Long story short, purchased a phone via mobile phones direct on an O2 contract, order went through ok. Next day received an email asking me to speak to O2 referrals on the phone an...

SimonH73 by Level 1: Joiner
  • 682 Views
  • 1 replies
  • 0 kudos

IP wrong location

Hi there, I’ve looked online for answers for sometime now but still don’t know why this is happening when I am using mobile data. When I set location services and precise location to on and take off hide my IP from trackers in safari settings and all...

Ncls by Level 1: Joiner
  • 1227 Views
  • 6 replies
  • 0 kudos