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Forum Posts

Resolved! Returned phone

Hi I returned my phone on 31/7 for repair. Can you please let me know the status? This will be the second time in 4 months it has been repaired. Thank you Tracy

Tracy70 by Level 1: Joiner
  • 633 Views
  • 4 replies
  • 0 kudos

O2 Travel inclusive zone not working?

Hi, why is Travel inclusive zone bolt on not working now? It says I need to buy a data bolt on? I have been in usa for 10 days with no issues til now

dgboss10 by Level 2: Apprentice
  • 850 Views
  • 2 replies
  • 0 kudos

O2 lost number

O2 have lost my number during a port from another port network, can anyone help me? O2 just keeptrying to do the form again or hanging up!

PUCK code needed urgently

Hi I was recently transferred from Virgin to O2 , my problem is my phone is currently having issues so tried my back up and I am being asked for PIN/Puck code , I have tried the O2 website entering my mob num and ticking not a robot but just keeps co...

cujimmy by Level 1: Joiner
  • 854 Views
  • 5 replies
  • 0 kudos

Activating my sim

Hi, my phone still thinks it’s a virgin phone even with the new O2 sim in it no have not service. Please help.

Arcadians by Level 1: Joiner
  • 404 Views
  • 2 replies
  • 0 kudos

Resolved! My O2 data usage not updating

Hello, My data usage has not updated on the app for weeks, so I have no idea how much data I am using. I have tried logging in and logging out, and logging in through the website. The app is showing me false information, and I am worried that I will ...

transferring contract to new sim

My Virgin contract has just been transferred to o2. I have a fairly old samsung galaxy phone which I dropped last week, smashing the screen quite badly. I have been given a samsung galaxy phone that is a newer model with which my contract sim is not ...

Julia9 by Level 1: Joiner
  • 424 Views
  • 2 replies
  • 0 kudos