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Imei barred

I had my ipad stolen while on holiday so reported it to 02 and ordered a new one which arrived the following day, then the same day my phone stopped working saying "sim not activated on network". I phoned 02 who sent a new sim for both my phone and t...

Scholey by • Level 1: Joiner
  • 861 Views
  • 1 replies
  • 0 kudos

Strange fault

Hello When I receive calls from certain numbers my phone rings but the person calling cannot hear me, and I have to call them back and the call works fine. On investigation the person calling hears no ringing and their phone does not show that the ca...

RedGed by • Level 1: Joiner
  • 793 Views
  • 3 replies
  • 0 kudos

Resolved! I watch ultra failed

I recently returned from holiday.while there I wired my 4 month old Apple Watch ultra in the poolfor about half an hour and it went weird!did the expel water and then it went wrong and the SOS alarm kept going off.I let it run out of charge left it a...

RayC-71 by • Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Change of my first name and DOB

Hello, Two of your advisers over the telephone said my name and DOB will be changed, but this action has not been taken yet? Thank you. Ana DOB: [Removed]

Anakva by • Level 1: Joiner
  • 398 Views
  • 1 replies
  • 0 kudos

Sim not activated for 10 days and waiting

I upgraded my iPhone on 8th Sept, and ordered a new SIM as I wanted 5G. The sim still hasn’t been activated. I have called the call centre twice, who advise there is an error and keep asking me to wait in periods of 5 days …. I am without a phone it’...

LW11 by • Level 1: Joiner
  • 561 Views
  • 2 replies
  • 0 kudos

OTP

I am abroad and I am not receiving an OTP password from an EU mobile.

gac by • Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Call: Fraud or Not

Hi. I understand this is perhaps not a technical call, but there was no logical selection for the question.Today, I received a phone call on my mobile from an 07451 283174 number. They claimed to be offering me a cost reduction in my monthly plan. I ...

19dc60 by • Level 1: Joiner
  • 8816 Views
  • 2 replies
  • 0 kudos

Resolved! IMEI Block

Hi EveryoneMight be a bit of a tricky one this but i'll try and explain as well as i can.I have had an iPhone 12 mini for a few years now purchased direct from Apple. I have a sim only with O2 which was working fine with my 12 mini. Around 2 months a...

dbone83 by • Level 1: Joiner
  • 3986 Views
  • 7 replies
  • 0 kudos

Can't sign in

Been trying to sign in to my 02 account and doesn't recognii havese my password

JJ22 by • Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos
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