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Resolved! The priority app - Greggs promotion

Hi, I am not sure if it’s me but you’ve got I believe Greggs drink offer on the app. It’s coming up as none available and the one time I tried to do it everyone was confused why it wasn’t working. is there anything from the team about this as its on ...

jjdtay by • Level 1: Joiner
  • 1537 Views
  • 3 replies
  • 0 kudos

No Network

I have never had a problem at home with network coverage until the last three weeks. Each time I try to answer/make a call I am told "No network connected". I have checked and checked the status of local network and am told every time there is a prob...

Buying smartphone abroad

Hi, I will buy a new unlocked smartphone (Xiaomi redmi note 10T) in Japan which accepts nano sims and esims. I am assuming I will be able to use my O2 nano SIM (or esim) when I return to London? Please can anyone help. Asif

asif_c by • Level 1: Joiner
  • 1706 Views
  • 7 replies
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Resolved! Roaming not working

Hiim in Greece at the moment and roaming is not working on my pay monthly sim. I’ve tried turning Mobile data off and on but still doesn’t work. Whenever I try to open safari on my iPhone 11, I get “Could not activate Mobile network “ message. I’ve a...

Billingd by • Level 1: Joiner
  • 39747 Views
  • 3 replies
  • 0 kudos

Bolt On

In august while on holiday I bought an 8GB bolt on. I thought this was a one off. I still had some left which rolled over on to September but I didn’t get my usual 5GB. My reset date is the 2nd of the month, FF to end of September and I had less than...

JulzCa by • Level 1: Joiner
  • 763 Views
  • 1 replies
  • 0 kudos

Error 0

I keep getting error 0 when texting my friend. I can receive texts from her number, I can call her number, text all my other contacts. I can send her a text from my partners phone fine, just not from my phone. Both phones are on 02, hers is iPhone, m...

Lwark28 by • Level 1: Joiner
  • 1212 Views
  • 3 replies
  • 0 kudos

Number hasn't transferred properly?

Hi, I joined O2 from EE and requested for my old number to be transferred. While it seems to have actually happened, as my O2 account is now displaying the correct number, my actual phone (iPhone) doesn't seem to have taken it into account. Basically...

Elisa22 by • Level 1: Joiner
  • 3765 Views
  • 1 replies
  • 0 kudos

Resolved! stolen phone

my phone was just stolen, I need to block my sim and order a new one

AyseOmer by • Level 1: Joiner
  • 631 Views
  • 1 replies
  • 0 kudos
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