Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

O2 lost number

O2 have lost my number during a port from another port network, can anyone help me? O2 just keeptrying to do the form again or hanging up!

PUCK code needed urgently

Hi I was recently transferred from Virgin to O2 , my problem is my phone is currently having issues so tried my back up and I am being asked for PIN/Puck code , I have tried the O2 website entering my mob num and ticking not a robot but just keeps co...

cujimmy by Level 1: Joiner
  • 847 Views
  • 5 replies
  • 0 kudos

Activating my sim

Hi, my phone still thinks it’s a virgin phone even with the new O2 sim in it no have not service. Please help.

Arcadians by Level 1: Joiner
  • 404 Views
  • 2 replies
  • 0 kudos

Resolved! My O2 data usage not updating

Hello, My data usage has not updated on the app for weeks, so I have no idea how much data I am using. I have tried logging in and logging out, and logging in through the website. The app is showing me false information, and I am worried that I will ...

transferring contract to new sim

My Virgin contract has just been transferred to o2. I have a fairly old samsung galaxy phone which I dropped last week, smashing the screen quite badly. I have been given a samsung galaxy phone that is a newer model with which my contract sim is not ...

Julia9 by Level 1: Joiner
  • 421 Views
  • 2 replies
  • 0 kudos

Voicemail

Despite inputting the correct phone number when asked to fo this on voicemail..i am told..'this is the wrong number'!!!Very annoying and frustrating What is the answer??Help!!!

SCOTTMAC by Level 1: Joiner
  • 557 Views
  • 3 replies
  • 0 kudos

Free 3 months Apple TV not working ?

I recently saw the O2 priority offer of 3 months free Apple TV for new users Been trying to get it to work ...o2's link won't work ...the code doesn't work ....and I managed to join apple and tried the code within my new apple account and that won't ...

Repetitive texts-how to stop?

Hi, I recently changed my phone and have been getting bombarded with a text message from 02 saying I am not set up for visual voicemail - how can I get these to stop please? I get around 15 a day.

Pauline67 by Level 1: Joiner
  • 459 Views
  • 2 replies
  • 0 kudos