Text and phone fails
Often when i send a text, it doesnt send and not registered on network appears under the unsent text message. Calls fail as well while i am speaking. Thinking of changing to another provider. Can anyone help?
Forum Posts
Apple watch
@O2Lisa hello, I have a watch ultra and it will not connect via cellular. I have the data plan on my account and it was working previously on my watch SE. can you please reset my esim on my watch.if you need my info please get in touch
Cancel my contract with O2. Im abroad and my phone won't work. How do I contact O2???
Hi, I am now living abroad and O2 appear to have switched off my phone. It says "Emergency calls only". I did get in contact with them and they said they would call back in 5 minutes....they never did. I have tried to call 202 many times and it just ...
The number you have called is not recognised
When someone calls me they get the message "the number you have called is not recognised" This has been going on for several months, O2 replaced my sim and I've replaced the phone but the problem persists. What do I need to do?Thanks.
Data Services not working when abroad
My wife and I were in Italy in August and my data services (Internet) would not work. We both have the iPhone 12 Pro and changed O2 tariffs in June (been with O2 for as long as I can remember) and have used data services abroad several times a year i...
New SIM
My SIM card has been damaged and need a replacement. My O2 website is not enabling me to do it, only 'swap' sim card but I am not able to as it wants to text to my SIM / Mob number which is not available as damaged. How do I get a replacement SIM car...
Replacement Sim not working (connected but no calls or data)
Hi community, I recently had my phone stolen and O2 reissued my 5G sim card, the replacement sim card is being used in an older Iphone 7 temporarily. however although it is activated and shows connection to the O2 network in the top left i am unable ...
Mobile phone calls not working
My phone calls when using the mobile phone signal keeps cutting out and people cannot hear me. I have changed phone and it still happens. WiFi calls work OK though. I rang o2 to order a new sim, the call rep couldn't hear all of my call (the issue). ...
change phone number to o2
I have requested that my existing phone number be transferred to O2 This request was done on Monday 18th September. I have not had any information that this has been completed. I need the change completed soon. Please advise Kind regards Nigel Taylor...
Unable to access app on android
I spent much of yesterday trying to troubleshoot my o2 account (this included a lengthy phone call). Earlier I had been able to access it on my Samsung A20e android and on the website but then my app started to not recognise my user name or password ...
