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Forum Posts

Iphone 14 and new sim - no caller id

I have 6 new iPhone 14 and new sims - these are existing 02 numbers ported to new sims as we got ne handsets. Signal keeps dropping out and often show no caller id despite the numbers in the contacts. this is happening nationwide not just one area. A...

No service

I cannot connect to a signal and turned it off and on

Hollie23 by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Resolved! requested to keep old number for new volt service on virgin media

Joined virgin media volt with the understanding id keep my old 02 mobile number....this has not been the case as old number got cut off so im now left with a new number i dont want(lost all the credit i had on my old number)...been phoning 02 since l...

kerrieb1 by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Resolved! Moved from EE

I have moved from ee today & any calls from my ee friends go straight to answer phone why is this please

Ness1 by Level 1: Joiner
  • 461 Views
  • 2 replies
  • 0 kudos

phone not connected

Dear Sir/Madam, Following a spell of illness, my mobile will not connect to make calls. it states Limited Service, please help. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

WilliamH by Level 1: Joiner
  • 286 Views
  • 1 replies
  • 0 kudos

Proof of Usage and proof of barring

Hi Team, I am a pay as you go user. I bought mobile from Argos and using O2 pay as you go service. My phone got stolen recently and my insurance provider asked for proof of usage and proof of barring. I tried calling customer care but haven't got any...

Ashok by Level 1: Joiner
  • 680 Views
  • 2 replies
  • 0 kudos

Resolved! Security questions

How do I put a security question and answer on my account

kwoolf by Level 1: Joiner
  • 547 Views
  • 1 replies
  • 0 kudos

Resolved! 2 x sim cards

I have 2 sim only accounts with O2 but can only access 1 account in the My O2 app. Can you advise how I can view both accounts ?thank you

Poddy1 by Level 1: Joiner
  • 437 Views
  • 1 replies
  • 0 kudos