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Forum Posts

esim or real sim

I called o2 yesterday to ask about poor mobile phone reception and the networks inability in my location to make a normal phone callI suggested that you should allow me to cancel my contract and give me a PAC code as the service provided by o2 is not...

tundish by Level 1: Joiner
  • 710 Views
  • 2 replies
  • 0 kudos

Orders disappeared

Good morning, It appears that my order for the iPhone 15 pro Max ( in theory ) due tomorrow have disappeared...along with my previous orders. So cannot track progress of my current order. Was working yesterday but today, page displays technical error...

Access to my online account

I want to be able to access my online account and have a username and password but every time it wants to send me a text verification code. I want it to send me an email verification code

SPC1717 by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Track your order section of my O2

The track your order section of my O2 has been like this since yesterday afternoon. Any staff in the community can get it looked at? X (Twitter) has complaints also

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Benlfc by Level 9: Fired up
  • 1440 Views
  • 5 replies
  • 0 kudos

Resolved! Safe search

I can’t remove safe search. I’m over 18, account holder on pay as you go sim. I’ve got My02 app ,been through google and can’t find any way of removing it?

Mitch2 by Level 1: Joiner
  • 631 Views
  • 1 replies
  • 0 kudos

Phone calls outside UK

I am currently on a cruise ship in the English Channel (currently off the coast of Norfolk). I am unable to make or receive phone calls. The phone (recently switched from virgin media to O2) tells me I need Wi-Fi calling to do so. The device is not c...