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Forum Posts

Resolved! Primary sim 1 & 2

It says I have a primary sim 1 and primary sim 2. I don’t understand why this is, primary 1 constantly has no service and primary 2 works for calls and iMessage but not normal text messages.

Aw7 by Level 1: Joiner
  • 2815 Views
  • 1 replies
  • 0 kudos

esim replacing old sim in new iPhone

I have an old iPhone 8 with a physical sim and have replaced it with new iPhone 15 pro max. This needs an esim to replace. How do I do this

Mike_C by Level 1: Joiner
  • 1008 Views
  • 2 replies
  • 0 kudos

No service

No service for 48 hours, can’t ring out or accept calls, tried chat service but did not help

Cyn by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

WiFi calling

Despite previous call to O2 support and being told WiFi calling would be enabled, I still get a pop-up telling me to go to O2 website. I can’t find answer there. Is there a solution?Appreciate this is a community rather than O2 support but website pu...

Mark_2023 by Level 1: Joiner
  • 811 Views
  • 3 replies
  • 0 kudos

WiFi calling on Pixel Fold/business contract

Having an extremely frustrating experience after moving our phones from an O2 person to O2 business account with WiFi calling . We live in a bad signal area and completely rely on WiFi calling for personal and business calls and messages - which work...

FCorps by Level 1: Joiner
  • 1197 Views
  • 4 replies
  • 0 kudos

Resolved! Galaxy Buds 2Pro

Ive purchased a samsung galaxy s23+ in october im still awaitin the promo code for the galaxy buds 2pro ur customer service team is very poor and all i get is excuses i have proof of purchase and the promo. I just wnt an honest answer where the code ...

angel2907 by Level 1: Joiner
  • 894 Views
  • 3 replies
  • 0 kudos