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Resolved! Transferring number to new IPhone 15

HiI’m looking at buying a new iPhone 15 pro max.It comes with a new number and I’d like to transfer my old number to this new phone. I’ve done this a number of times before but I’m not sure if this is still the case with the iPhone 15 eSIM. It has pr...

Signal is poor i

Poor signal in UB9 5AJ

HELP....Emergency Calls Only since Virgin/o2 Migration

Can anyone offer some advice on how to resolve this please, I know there have been various issues following the migration. We have 2 x SIM only monthly contracts previously with Virgin for many years and now o2 since June/July. Following the migratio...

Resolved! phone transfer

Hi, we recently purchased the new phones for the kids as a present. Can the SIM be activated two weeks or more after the purchase? Is there any time limit to transfer number from the previous network?

System update

How long is this systems update going to take?

Resolved! Converting my SIM to an eSIM

Hi all,Advice would be welcome on converting my current plastic SIM into an eSIM. Is this is even possible. I was with VirginMobile and was recently transferred over to O2. I travel constantly and it would be so handy to move to an eSIM on my current...

Resolved! Data

I need to get more data while I’m abroad

5G data speed

5g data speed at postcode ip9 1ap is no better than 4g. How can the speed be increased? Is it possible that O2 throttles the data rate, if so can the throttle be removed? Very disappointed buying 5G service, expensive Zyxel NR7101 router, which shows...

No dial tone and can’t hear people when accepted incoming calls

Hi when I am dialing out to make calls I don’t have a dial tone and when I am receiving incoming calls I can’t here the person on the line

I have two phone numbers but can only access the account for one

I have two telephone number for two separate contracts both in my name but I cannot log in to both. I can log in to one which is linked to my child's phone but not the one linked to my own account.

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