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Resolved! All Incoming calls show as Unknown

Since I upgraded my sim card. All calls I receive are 'caller unknown' even when numbers are not withheld. Seams to be a common problem, tried changing sim cards several times including 4g & 5G sim cards, tried resting network connections, tried 4G c...

watch sim still stuck on O2 Activating. 2 weeks later

Ive spoken to O2 customer services for over 4 hours in total. They set up the airtime £7 plan over phone then cancelled it after the call had ended. The guy who did it won't call me back. Why is this so complicated. O2 service is very very poor

Can’t make calls on new phone

There is no network connection on my new phone and I’m unable to make calls

Resolved! Visual Voicemail

Switched from EE to O2 pay as you go a couple of months ago and since then my visual voicemail has not worked. Have scrolled through the community and many advise asking O2 to activate IData on my account, however after a couple of long and fruitless...

Can sent text messages but cannot receive

Samsung Galaxy J3 stopped receiving text messages, but I can still send. Have updated software, optimized phone, and cleared out old messages. Still not receiving.

Resolved! How the hell do you get your PAC code?

Can anyone clarify how on earth you get your PAC code please? I have tried the text message service and this does not work if you have two numbers on your account. I have tried the website link on MY O2 and when you click continue this does not actua...

My app

Can't log in to my app

I have no signal on an 02 business mobile

Hi I have no signal on an 02 business mobile which I use to conduct my business and am unable to contact o2 as I'm unable to make outgoing call my number is xxxxxxxxxxxxx is a member of the team to call me back? [Mod edit: Please do not share persona...

I want to pay my bill online but it will not let me

I can't login pay bill either been trying pay last month now can't ring out or receive text. Only phone in the house don't have landline

Resolved! Apple Watch Ultra Disconnecting from Cellular Data and only connects again if watch is restarted

Hi, I'm experiencing some issues with the cellular connection on an Apple Watch Ultra. The cellular data connection drops and does not come back unless the Watch is restarted. This problems occurs when using the watch for cellular features. ie when i...

O2

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