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Forum Posts

Can't receive sms or calls

My phone was stolen just over a week ago. The next day I got a new phone and SIM card and I haven't been able to receive phone calls or sms messages since then. I can make calls and send sms messages, I can also use data. I've been issued two more SI...

Tortiz by Level 1: Joiner
  • 592 Views
  • 1 replies
  • 0 kudos

Unable to receive text messages when abroad

HiCurrently I am in India and having issue with receiving text messages. I am using iPhone 11 Pro and I have tried the following things: restart phone, restart network settings, changing network provider but nothing seems to have helped. Any suggesti...

orth0d by Level 2: Apprentice
  • 785 Views
  • 2 replies
  • 0 kudos

Can not get on myO2

Can not access myO2. My account number is xxxxxxxxxxxxx. Please advice.

Paul1986 by Level 1: Joiner
  • 528 Views
  • 2 replies
  • 0 kudos

Woeful Signal PA2 Area

Will the issues of abysmal signal in this PA2 postcode area ever be improved? They appear to be getting worse despite me and others reporting this regularly we are always advised of no network issues which is clearly untrue.

DavidMPA2 by Level 1: Joiner
  • 815 Views
  • 4 replies
  • 0 kudos

My o2 log in issues

What is going on with the my o2 app or my o2 in general. I’m unable to log into the app it’s been at least 5 weeks now. And when I log into my o2 on a web browser I’m unable to view anything but wifi hotspots. also I’ve received a weird letter in the...

Everets20 by Level 1: Joiner
  • 687 Views
  • 1 replies
  • 0 kudos

PHONE WITHOUT SERVICE

Hi everyone,A few weeks ago my sim card was stolen from myphone (it’s a long story but basically it was done to try and commit fraud against me as they used my phone number to reset passwords and gain access to my accounts as I received some emails t...

My account

i can't log into my O2 account. Tried changing password but it doesn't work!

Me007 by Level 1: Joiner
  • 464 Views
  • 2 replies
  • 0 kudos

Paid bill

Hello,  my bill has been paid but Im still cut off from 4G?

Nkee by Level 1: Joiner
  • 475 Views
  • 2 replies
  • 0 kudos

Resolved! Verication messages/calls drom Whatsapp not being received after transferring from ANDROID to iPhone

I am experiencing the same problem as many others reported on this forum in that having set up a new (to me) iphone I cannot receive the necessary verification message or a return call from Whatsapp to enable the latter. The discussion here appears t...

SimonJ by Level 1: Joiner
  • 1271 Views
  • 5 replies
  • 0 kudos