Get tech support for your O2 issues

Wireless Call Quality

I am getting very poor call quality on wireless calls. I use an iphone 8 and have excellent broadband 130mbps. I have a Virgin Media hub 3 router.Any ideas why I should get poor call quality - my voice cuts out to the other person and their voice cut...

Resolved! Close account

Hi I'm still being charged a monthly direct debit but no longer use o2,can you help close my account please? bromleyrob**Personal info** (REMOVED) Thanks Robert

I have not had my number ported yet

have had messages that porting would have happened by the 20th February- Nothing yet and this is my professional number so I cannot be without connection

SK17 signal

We have had no mobile signal in this area since the mast was vandalised before Christmas. How do we claim a refund on bill? Mast was fixed just last week.....

I have no phone service

Good morning. I currently don’t have any phone service (despite being at home where I normally get very good signal). I checked your postcode signal checker and there don’t appear to be any disruptions in the area. i did have someone from O2 call me ...

Resolved! Change contact name on my pay as you go account

Hello the name on my O2 pay as you go account it incorrect. I am not James Coile. How do I update this? It won’t let me in the ap.

Resolved! Screen goes black iPhone SE 3

At times my screen goes black how do I fix this i only have it from January 2023

Password on app

The o2 app keeps telling me that my password is wrong. Yet I can log on using the internet

Resolved! Is my Device locked to 02

Hi.Just had a new Samsung galaxy A9 Tab from 02. Does anybody know if this device is locked to 02 because I want to give it to my son to do his homework at Uni and he's on another network. Thanks in advance.

Accessing info on the app

Hi I have been with o2 a while now, I was with virgin. It has been impossible for me to access your app to see my usage bills etc as needed. Went into o2 shop they cannot help either. Can you sort this for me please? It’s an app it should be straight...

O2

Forum Posts