Get tech support for your O2 issues

New Sim

Hi, I need a new sim for an iPhone SE that my daughter has given to me. My very old phone is no longer charging therefore I can't receive your text messages on it. I now can't access my o2 account as a text needs to be sent to verify. Please could yo...

Resolved! Porting day come and gone

Hi, new to o2 and today was my porting day from giffgaff. In a nutshell nothing has happened, giffgaff sim still works, o2 number is still on the number that went with the sim when it was supplied. O2 sim was inserted into new phone Friday , email fr...

Esim

Up graded last weeknetwork stopped old sim next day..new phone arrived day after…nearlly a week and have spoke to 2 people yesterday and asked for esim to be sent…both said if would come through on email and 02 app….nothing!just about had enough of i...

Can't Log into My O2 app

Hi, I'm having trouble accessing my O2.after switching phones, I wanted to get my number ported to my new phone, this came with a multitude of issues. Eventually, the agent gave me the go ahead and I could use my old number on my new phone, the cavea...

DD's

Hello, does anyone know how to change my DD details, on this pathetically designed website? Thanks

Data coverage

Hopefully someone from 02 may take a look this. I have the volt package with the O2 SIM . when at work I can not get any data for most of the day.The 02 signal checker says area has great coverage BUT ALSO SAYS there is a known problem in the area.Th...

No wifi on new phone

No wifi on new phone & cannot connect to 202 02 number

My02

Unable to log in to myO2.using email and password always used but says it’s wrong

No network

I no logger have coverage, only WiFi. It started this morning.

Can’t Pay Final Bill

Ive just received a letter telling me that my final bill is £27.99 and i need to pay it or it will be sent to debt collectors but i cannot enter my account anymore to pay it and ifs telling me it doesn’t exist. ive tried to ring and the operators jus...

O2

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