cancel
Showing results for 
Search instead for 
Did you mean: 

DD's

Rowan
Level 1: Joiner
  • 13 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Hello, does anyone know how to change my DD details, on this pathetically designed website? Thanks

Message 1 of 7
727 Views
6 REPLIES 6

jonsie
Level 94: Supreme
  • 96640 Posts
  • 614 Topics
  • 7190 Solutions
Registered:

Under billing in My O2

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it 

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message

See links below 

Message 2 of 7
723 Views

Enlli
Level 70: Enigma
  • 9599 Posts
  • 82 Topics
  • 1875 Solutions
Registered:

If you use the app it's under Manage Cards

1000008592.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 7
718 Views

Rowan
Level 1: Joiner
  • 13 Posts
  • 5 Topics
  • 0 Solutions
Registered:

thanks very much, i've found it. (for future reference anything referring to the app is assuming people have a smart phone. I deliberately boycott smart phones. I know quite a few people who also do)

Message 4 of 7
714 Views

Rowan
Level 1: Joiner
  • 13 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Thank you, i've found it. Ps. I boycott smart phones.

Message 5 of 7
713 Views

pgn
Level 78: King of Kings
  • 41040 Posts
  • 247 Topics
  • 1835 Solutions
Registered:

Enlli
Level 70: Enigma
  • 9599 Posts
  • 82 Topics
  • 1875 Solutions
Registered:

I think I wrote 'If you are using the app'

The reason for that was @jonsie had given you details of one version of MyO2. There are  differences at the moment between the Web and the App.

Just trying to cover all bases as you did not specify which you were using.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 7 of 7
653 Views