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DD's

Rowan
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Hello, does anyone know how to change my DD details, on this pathetically designed website? Thanks

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jonsie
Level 94: Supreme
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Under billing in My O2

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it 

https://community.o2.co.uk/t5/How-to-Guides/How-to-guide-My-O2/ba-p/1275603

And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.
If you still need help then the Social Media teams will be on hand, just send them a message

See links below 

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Enlli
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If you use the app it's under Manage Cards

1000008592.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Rowan
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thanks very much, i've found it. (for future reference anything referring to the app is assuming people have a smart phone. I deliberately boycott smart phones. I know quite a few people who also do)

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Rowan
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Thank you, i've found it. Ps. I boycott smart phones.

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pgn
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Enlli
Level 67: Unsung hero
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I think I wrote 'If you are using the app'

The reason for that was @jonsie had given you details of one version of MyO2. There are  differences at the moment between the Web and the App.

Just trying to cover all bases as you did not specify which you were using.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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