Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
hello, I bought an Apple Watch Series 8 with cellular 2 weeks ago, and cannot activate my mobile data plan. Every-time I click on ‘Set Up Mobile Service’ in the Apple Watch App, I get an external o2 link pop up, which loads and then displays the att...
Hi. how can i get confirmation about my account cancelation please. tryed it via phone and just get passed from person to person and end up in a waiting list as long as a long thing
How do I get a phone signal in Malta. I arrived last night and still don’t have one.
Having migrated over from Virgin, I was happy that I would now be able to use my cellular apple watch that virgin didn't support. Having followed the Apple Watch instructions I purchased an ESIM on the 17th July, the sim is still showing as activatin...
Hi I’ve tried a few times to ask for help using the online chat but I’m getting nowhere. The port was done on 17/7 but I wasn’t receiving any calls or texts. I kept being told wait another 24 hours still nothing I contacted Vodafone to check it was c...
I urgently need to retrieve text messages sent to me from 07944 843 939 in 2017. How can this be done?
Hello, I can receive texts,calls and make calls. But I am unable to send any texts- a red circle saying not delivered. I have had this problem before and had continued with a sim swap as advised. That had helped- until now,2 weeks later it isn’t work...
HiI have the Samsung S23 and all calls even known to me are showing as unknown. I have done a sim swap, what else can I do please? As need my phone for work in the NHS.
Unable to call and text on samsung watch 4 classic been onto o2 several times eventually it connected to network but unable to receive calls unless on Bluetooth and near my phone. Tried leaving phone at home and the watch connects to 4g as it should ...
Hi all, really hope someone can help. Upgraded from iPhone 12 to a 14 plus and got a new SIM on 27th June.I restored the phone from a back up from earlier in the day from my laptop. The mobile seems to drop out when I move to an area of bad signal, a...
