O2

Have restarted renewal plan but doesn't start till 10th march

Topped up 15 pound rollover plan today money taken from account but saying won't start till 10th march

Bandwidth issues Nighthawk M5 router - can these be issues with O2

I have a Nighthawk M5 router. I have an excellent 5G signal and it's connected to an external antenna. The router connects to the 5G network fine.However I have really low bandwidth. Compared to my iPhone, same network, same place, the Nighthawk deli...

Roaming

Hi, Can you please assist me in getting my roaming working? I've landed in Germany today, and I need access to data when moving around, but I can't get it to work? Thank you.

1) inbound callers cannot hear 2) security policy prevents use of camera

I have two issues with my phone: 1) Inbound callers cannot hear me at all 2) I cannot use my camera as I get a message saying: 'security policy prevents use of camera' This is very frustrating as my phone is now practically useless. Any suggestions t...

Unable to receive calls, txt

Moved to O2 from Lycamobile, so now unable to receive any calls or texts. customer service was horrible, I phoned many times, so they asked me to come from pay as you go to pay monthly and promised to fix it, unfortunately, two weeks have gone by, an...

Second phone on account not showing on app

Hi. I am trying to upgrade the second phone on my account number ***********, however this number is not showing on my o2 app [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Daily jokes

Recycling phone

Hi I have a phone that I want to recycle but the online tool doesnt seem to work. It takes me to the q&a section but no questions are displayed. Can I kindly make my recycle order via tech support? thank youivana