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PAC Code transfer

I have bought a new phone (network free) and inserted an 02 SIM and registered it with My 02. I have topped up with £10 and then set up a £10 rolling monthly plan. I want to change the number to my old mobile number. I have the PAC Code from my previ...

LWall by • Level 1: Joiner
  • 1712 Views
  • 6 replies
  • 0 kudos

Billing

Recently O2 have updated there billing app and now I can no longer access my bill, including most recent and older bills. Every time I try an error page comes up and the links they suggest also don’t work. Very disappointing.

Pip9 by • Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Imessage not working after transferring to a new iPhone

HiMy Imessage is not working since I have done an upgrade with 02, My mobile number in the settings is just has the spinning circle and it seems to be stuck. I have tried a lot of things but no luck to get my number working for Imessage. Any help wou...

ID2 by • Level 1: Joiner
  • 595 Views
  • 1 replies
  • 0 kudos

Mobile number

It seems my mobile number is not linked to my o2 account anymore

Ian22 by • Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

O2 bill app

Hi I have been trying to get on to my o2 bill app so I can sort out a bolt on for my phone and see how much my bill is. I have not been able to get on this app at all and I do not understand why this is happening I need this to work so I can pay my b...

Johanna11 by • Level 1: Joiner
  • 453 Views
  • 2 replies
  • 0 kudos

End of contracts

Hi there, My two phone contracts are due to come to an end next month. Can someone please contact me to discuss options? I am on *********. Many thanks, Sarah [Mod edit: Please do not share personal details as your posts are visible to the public. Th...

Unable to view or access a pdf of my latest bill

I have contacted O2 several times now as I am unable to access my latest bills when I log in to my account. After various attempts at logging in/out/tech dept referral / etc etc this is still NOT resolved on any device. I cannot access a pdf bill on ...

Dun by • Level 1: Joiner
  • 1065 Views
  • 6 replies
  • 0 kudos

I can’t get into my account

I have an account for both myself and my husband but I can never get into my account to check bills etc.

Deedee66 by • Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos
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