Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Helloi have a problem with the data connection on my sim.i had an iPhone with an eSIM, i bought a Sony phone so went back to a physical sim. Set up Sony, sim fine. Going outside i had no mobile data connection. Rang o2, still the same. Went into stor...
I have got a new sim topped it up with £10 and on my app it shows that I have 7 gb but the internet is not working
how do i change the account holder of my account
I am logged in o2 online ( not app) and on one of my personal accounts the links dont work.
every time i go out with out my phone within moving to another region apple watch disconnects just like the other clients 02 has , can some one tell me how to have this fixed , its not an apple fault as watch been checked. i read that if you remove t...
I joined O2 around a month ago and when I tried to register my online account, it said the number I was trying to register with is already in use on another account. I believe this issue may be due to previously having a business account with O2 for ...
I have a payg sim in a vehicle tracker. It keeps replying to commands with the same response repeatedly. Does anyone know what my problem is. Thanks. Steve
I dropped my phone and broke it, I do not know if I have insurance.
Hi there,I know this has been raised before, but the solutions there haven't worked for me. Today I chaged my plan with O2 - basically the same plan, just with less data, as I'm not using a lot of data.Then I noticed when I got a voicemail that I get...
Hi, since moving to o2 from Virgin the iMessage isn’t working fully. I can use it with some people but not the second number on my account (husbands number) have been in to store and they changed some setting to fix it but still not working to husban...
