Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do I use my data abroad? My wife and daughters phones work fine, mine will not go online at all!
Hi, I am trying to set up wi-fi calls on my iphone 7. Despite turning this on in settings etc. , I just keep getting a message to 'refer to the O2 website', but cannot find any further information . Please can you help?
I can’t get into my O2 account. Keeps saying something went wrong
Hi. I’ve recently bought a pay as you go sim but it won’t work abroad. I sent it back to the U.K. for my sister to try and it works. She’s sent it back and it’s still not working. Can you check that it is set up to use abroad? I particularly asked fo...
Bit of a rigmarole. My son recently bought a Virgin Volt broadband & tv package which included an O2 sim that he didn't need. As my own O2 contract was finished, and his new sim deal was better and cheaper, I offered to pay the sim part of the contra...
Recently I appear unable to receive calls and send texts when downstairs at home , voice mails delayed coming through . Better service when upstairs - this is only over last few months before that there wasn’t an issue
Got an Apple Watch ultra last week. Went through the pairing etc and got an error code whilst it was activating. Looked in the Apple Watch settings on my iPhone and it said activating. Left it alone for a few days and it’s still saying activating and...
i have been charged twice for my pay as you go topup
I’ve copied this but I’ve got same issues o2 have been appalling I wish I recorded the phone calls and out comes ! Any help would be much appreciated!5 hours on with o2, no solution found to fix even after an esim reset. This is an o2 issue and they ...
Is there an upper limited to unlimited data?
