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Forum Posts

Can’t receive o2 texts

Hellosince yesterday I’m having trouble receiving texts from others on o2 network or networks that run on o2. I can make and receive calls. I can send texts, I can receive texts from networks that don’t use o2. Please help. Thank you

Liz1981 by Level 1: Joiner
  • 472 Views
  • 2 replies
  • 0 kudos

S24 Ultra pre order still not processed

I pre ordered the s24 ultra on the 21st yet as of today (launch day) my order is apparently yet to be even processed?Is anyone else having this issue or has any idea what is going on?

Uber-1148 by Level 1: Joiner
  • 852 Views
  • 5 replies
  • 1 kudos

Resolved! Not receiving OTPs or text messages

Hi!I’m currently regretting my life choices. Ported my EE number to O2. Have spent all day trying to resolve the issue with the missing text messages and OTPs. Followed @jonsie ’s advice to the letter. Had unhelpful suggestions on the phone and going...

ChrisWAK by Level 1: Joiner
  • 1234 Views
  • 5 replies
  • 0 kudos

Resolved! Bring PAC code from Vodafone to create an eSIM for that number on my current O2 handset

Hi, I am an O2 customer on a SIM only contract for my personal phone number which is on the O2 SIM in my device. I have received the PAC code from Vodafone for my work phone number, which is currently an eSIM on the same device. How do I take that PA...

staviva23 by Level 1: Joiner
  • 1133 Views
  • 2 replies
  • 0 kudos

cannot respond to a text from a mobile number

when a certain mobile sends a SMS message to me and I reply, my message just hangs with the "spinning wheel" and then just times out but only to this one mobile number?does that indicate O2 has data fill issues with this mobile number?

Smart work name

 Hello I'm trying figure how I can get my business name to show on outbound calls in the UK similar to the sample one in the picture, I've registered my number with Hiya and they have added it but it still doesn't show as a smart number or my busines...

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Jazzyb by Level 1: Joiner
  • 624 Views
  • 2 replies
  • 0 kudos

Resolved! 5g

I recently got samsung s23 as pay as you go but can't seem to get 5g on it checked my settings on the right 1. 5g is in my area, anyone any ideas

Payment

Why can't I access the bill payment screen via my O2. It tells me to use another phone number

Bri6 by Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

Esim

Trying to set up eSIM but Mobile Data is greyed out on new ophone

Murphymoo by Level 1: Joiner
  • 422 Views
  • 2 replies
  • 0 kudos