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Forum Posts

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Imessage not working after transferring to a new iPhone

HiMy Imessage is not working since I have done an upgrade with 02, My mobile number in the settings is just has the spinning circle and it seems to be stuck. I have tried a lot of things but no luck to get my number working for Imessage. Any help wou...

ID2 by • Level 1: Joiner
  • 608 Views
  • 1 replies
  • 0 kudos

Mobile number

It seems my mobile number is not linked to my o2 account anymore

Ian22 by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

O2 bill app

Hi I have been trying to get on to my o2 bill app so I can sort out a bolt on for my phone and see how much my bill is. I have not been able to get on this app at all and I do not understand why this is happening I need this to work so I can pay my b...

Johanna11 by • Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos

End of contracts

Hi there, My two phone contracts are due to come to an end next month. Can someone please contact me to discuss options? I am on *********. Many thanks, Sarah [Mod edit: Please do not share personal details as your posts are visible to the public. Th...

Unable to view or access a pdf of my latest bill

I have contacted O2 several times now as I am unable to access my latest bills when I log in to my account. After various attempts at logging in/out/tech dept referral / etc etc this is still NOT resolved on any device. I cannot access a pdf bill on ...

Dun by • Level 1: Joiner
  • 1102 Views
  • 6 replies
  • 0 kudos

I can’t get into my account

I have an account for both myself and my husband but I can never get into my account to check bills etc.

Deedee66 by • Level 1: Joiner
  • 370 Views
  • 1 replies
  • 0 kudos

moving PAYG SIM to new phone

I live in the US but travel to the UK a few times a year to visit friends from when I lived there. I have a US eSIM and an O2 PAYG SIM; my US provider is Google Fi. Everything was working well with my Pixel 6a, but I've just switched phones to a Sams...

G_I by • Level 1: Joiner
  • 822 Views
  • 2 replies
  • 0 kudos

Signal

I was making calls and using my day at perfectly fine this morning , this afternoon , I don’t have any signal what so ever.no calls , texts or data and I can’t even ring out to o2 like when you get cut off

131998 by • Level 1: Joiner
  • 512 Views
  • 2 replies
  • 0 kudos
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