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Resolved! Account locked/problem?

Hi! My wifes sim card ends today (on another network) and I was looking at some O2 deals to buy her a new one. In the process I had to sign her up using her email and at the checkout I had an error about some details not matching up or something. So ...

Has AT&T stopped O2 connecting in US Los Angeles - SOS HPLMN?

I frequently travel to the US but recently I've found myself having no connection in LA, I have to manually roam to T-Mobile to get any network/service. Does O2 have issues with AT&T? Would it make sense that my HPLMN list is still forcing my phone t...

My accoutt

My account whot activte its still saying 48hrs its already been 48 hrs my account still heasnt been acticevited

Address Drop-down not popping up for ANY address entered

Hello, Trying to renew my rolling data plan atm and have tried two separate cards (one being my partner’s and having a completely separate billing address) for both cards im getting the error message that ‘We couldnt find an address, Please try again...

Resolved! How do I request my phone number to an eSIM to install as a second number

I want to use my old number as a second line on my new iPhone and how do I get a conversion link or QR code

Resolved! dissatisfaction

I used my insurance service but unfortunately the phone that was returned to me did not meet my requirements at all and I am very disappointed please follow up if you can

Can’t receive o2 texts

Hellosince yesterday I’m having trouble receiving texts from others on o2 network or networks that run on o2. I can make and receive calls. I can send texts, I can receive texts from networks that don’t use o2. Please help. Thank you

S24 Ultra pre order still not processed

I pre ordered the s24 ultra on the 21st yet as of today (launch day) my order is apparently yet to be even processed?Is anyone else having this issue or has any idea what is going on?

Resolved! Not receiving OTPs or text messages

Hi!I’m currently regretting my life choices. Ported my EE number to O2. Have spent all day trying to resolve the issue with the missing text messages and OTPs. Followed @jonsie ’s advice to the letter. Had unhelpful suggestions on the phone and going...

Activated my card in Bulgaria and only data works, can’t make any calls or any message

I have activated my card in Bulgaria and now I can only use the data but I can’t make any calls or send any text messages. The bolt on O2 Travel Opt Out is activated on my account (although it says in the description of the bolt on that’s it’s only f...

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