This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Unable to receive texts, calls and no mobile data

I upgraded my phone on the 25th January 2024 with anew sim card, I have had 4 since, all the bars have been lifted, as I had my old phone stolen on holiday. Since then I've rung up and emailed. There is a ticket on going, but I have not been able to ...

Rikram by • Level 1: Joiner
  • 1067 Views
  • 7 replies
  • 0 kudos

IPhone 15 Pro Max

So I ordered the new iPhone 15 on Thursday night. And I’m still waiting on credit application it has been nearly 48 hours and still haven’t got back to me Nor can I find my order anywhere and I also can’t get into MYO2 App. Please Help

Woodsy10 by • Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Resolved! unblock my phone

I have setup a direct debit to pay off the debt owed to 02, how do I unblock my phone?

Kath4 by • Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

PAC code

I requested for my old number to be swapped over and I’ve still not heard nothing and it was 3 days ago now

Cazzabob by • Level 1: Joiner
  • 421 Views
  • 2 replies
  • 0 kudos

Resolved! Santander OTP not received

Just switched to O2 from Sky, & trying to register a new OnePlus phone using Santander app. Problem is that Santander OTP is not being received. All other text sending & receiving is fine. I see others have had a similar problem, but can't find a sol...

Jayef by • Level 2: Apprentice
  • 21825 Views
  • 49 replies
  • 0 kudos

PAC code woes joining o2

Hi all, similar story to what I’ve seen on other posts here, but added a new line to my o2 account (eSIM) recently and obtained a PAC from my old provider (id mobile) during checkout I input the PAC and got an error (seemed to timeout), upon retrying...

Resolved! data in cyprus

am i able to use my data in Cyprus with no extra cost a i got a text saying i need zone 3 but another O2 user recived one saying he can use their phone like in the uk

cookie2 by • Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

My 02 app

I cannot access my O2 app, states that my account is in use but I cannot log in with the username and password I originally had

Kelly-p by • Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

Text Messages

Two weeks ago, I found I could no longer send or receive text messages. I have been to the Telford O2 store several times. My SIM card has been swapped, the SIM card has been tried in another phone. I have carried out a hard reset of my phone. I am s...

Can not log in to my O2 app

I want to get back my refund on my bank account not by post, because I have changed the address.I can not find any way to log in to My O2 app.

Saha by • Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top