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Forum Posts

Resolved! No text or calls after port in

Hi, I am on a new pay monthly contract for almost a month. I ported in my number from the previous network in the second week of Jan. Since then I am not able to receive any text messages. O2 asked 10 business days for the backend team to fix the iss...

TomSilver by Level 1: Joiner
  • 1391 Views
  • 9 replies
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Resolved! what time do numbers port?

Today was the day that o2 gave me for my number porting and was wondering when numbers typically port and what to do if nothing changes, can they do anything on socials because my experience with o2 on socials has been more positive than over phone.

1tzTJ by Level 1: Joiner
  • 3965 Views
  • 21 replies
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Fraud Provider

I have paid £10 for my monthly tariff on the 28/01/2024, on using my mobile data i discovered that it has gone, along with my bundle... so not only they taking money and not providing a service but you call the "helpline" and you get some cheap labou...

Is my phone fixed

My repair status is as follows.2024/01/30The device is ready for shipping back2024/01/29The repair centre has received the device Should I assume that is has been fixed? I have not been informed of a repair or any repair charges.