Get tech support for your O2 issues

Number porting

After numerous hours of my time on hold to technical assistance asking why my phone number hasn’t been ported over yet . It’s now 12 days and there’s no explanation of why this hasn’t been done. It’s in the back office to deal with is what I’m told ....

Sim issues

I have changed to a sim only plan and since then I am getting notifications saying so simdetected and have no signal atall for nearly 24 hours

How to get sms through wifi on s23 ultra

Would like to know how to receive an sms text only through wifi when I cannot receive a phone signal.

O2 App upgrade has removed my accounts

Since the latest app update I have lost access to the mobile phones which are part of my account. I have 4 mobile phones and 2 watch sims under my main account. I pay for these phone numbers and they weer originally set up by myself.The mobile phones...

IMEI barred when phone lost. Now its been found O2 cannot reinstate my network on my phones handset

Hi I hope someone can help me here? I lost my phone 16/03/24 and I rang up to block my sim and iPhone, I then found my iPhone later on the same day so I rang up to get everything back to normal and unblocked! I’ve rang up cs 3 times and spoke to peop...

My number is not recognised

Anyone phoning me gets a message number not recognised but I can send and receive texts and make calls

Network issue

Hey I bought a o2 sim 7 days ago till than my network is not working properly i tried everything like restart my phone reset network setting but i don't making any difference i have 7 days left if my network is not working properly my in next 3 days ...

My new SIM is NOT working

A new sim from O2 is not working. In calls is working and out calls is not working. Could you please help.

IMEI block

So my account had an imei block placed due to overdue payment. I then sorted this with o2. And the debt team who said he would send a pay as you go sim for me to use with my iPhone 15 pro max. Since Saturday I’ve had no signal on my phone, and it’s d...

Resolved! Number inactivity disconnect

Hello Does anyone know how long it takes for o2 to automatically disconnect a number if it is inactive? I want to keep my PAYG number "alive" until the time comes that I can make it my main driver (contract). I've spoken to o2 but I get different ans...

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