Resolved! data in cyprus
am i able to use my data in Cyprus with no extra cost a i got a text saying i need zone 3 but another O2 user recived one saying he can use their phone like in the uk
Forum Posts
My 02 app
I cannot access my O2 app, states that my account is in use but I cannot log in with the username and password I originally had
Text Messages
Two weeks ago, I found I could no longer send or receive text messages. I have been to the Telford O2 store several times. My SIM card has been swapped, the SIM card has been tried in another phone. I have carried out a hard reset of my phone. I am s...
Can not log in to my O2 app
I want to get back my refund on my bank account not by post, because I have changed the address.I can not find any way to log in to My O2 app.
Wireless Call Quality
I am getting very poor call quality on wireless calls. I use an iphone 8 and have excellent broadband 130mbps. I have a Virgin Media hub 3 router.Any ideas why I should get poor call quality - my voice cuts out to the other person and their voice cut...
Resolved! Close account
Hi I'm still being charged a monthly direct debit but no longer use o2,can you help close my account please? bromleyrob**Personal info** (REMOVED) Thanks Robert
I have not had my number ported yet
have had messages that porting would have happened by the 20th February- Nothing yet and this is my professional number so I cannot be without connection
SK17 signal
We have had no mobile signal in this area since the mast was vandalised before Christmas. How do we claim a refund on bill? Mast was fixed just last week.....
I have no phone service
Good morning. I currently don’t have any phone service (despite being at home where I normally get very good signal). I checked your postcode signal checker and there don’t appear to be any disruptions in the area. i did have someone from O2 call me ...
Resolved! Change contact name on my pay as you go account
Hello the name on my O2 pay as you go account it incorrect. I am not James Coile. How do I update this? It won’t let me in the ap.
